Care-A-Van Support Assistant

KENTUCKY HUMANE SOCIETY • Louisville, KY

23h • Onsite

About The Position

Perform basic office duties while providing the highest level of client services. This role involves greeting clients, responding to inquiries, managing appointment data, and maintaining the cleanliness and organization of the mobile clinic and public areas.

Requirements

• Great interpersonal skills both in person and by phone with clients, staff and volunteers.
• Ability to work independently with little direct supervision.
• Demonstrated attention to detail, and ability to process paperwork accurately and efficiently.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Humane attitude towards animals.
• Ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances.
• Accept, support, and represent KHS core values, programs, policies, and procedures.
• Basic computer knowledge.
• Background Check required.

Responsibilities

• Provide professional, compassionate, stellar customer services to all who visit, call, volunteer, donate or work for KHS.
• Greet clients as they arrive for appointments at the CARE-a-Van clinic.
• Respond to inquiries on wellness and surgery appointments.
• Perform animal check-in/check-out procedures including input data into clinic software, including end of day reconciliation.
• Clean and organize mobile clinic and public areas.
• Maintain organization and cleanliness of van and public areas.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees