Cardiopulmonary Tech Assistant
About The Position
The Cardiopulmonary Tech Assistant works under the supervision of the Cardiology Supervisor/Director in the Cardiac Diagnostic Outpatient Clinic. The role provides clerical and scheduling support, helps maintain efficient patient flow, and assists with basic patient preparation and mobility while supporting quality care. The assistant must demonstrate the knowledge and skills needed to provide care appropriate to the ages of patients served and promote a positive work environment through productive communication. Responsibilities include coordinating appointments and schedules; registering patients and maintaining accurate records in Meditech and the EMR; providing general procedure information; supporting clinical staff with patient flow; handling imaging and procedure documentation; assisting with quality improvement, billing, and reporting; and providing support to related departments as needed. This is a day-shift position with an FTE of 0.5 and 20 scheduled hours.
Requirements
- High school diploma or GED.
- Current BLS/Healthcare Provider status in accordance with American Heart Association standards; new hires and transfers have up to six months from hire or transfer to obtain certification and must maintain it continuously.
Nice To Haves
- One to two years of recent clerical or scheduling experience is preferred.
- Medical terminology is strongly preferred.
Responsibilities
- Answer telephone calls professionally and address or direct callers to the appropriate person.
- Schedule and reschedule inpatient and outpatient procedures, ensuring physician availability; assist Respiratory and Sleep Medicine with scheduling.
- Confirm appointments and prepare and distribute the department’s daily schedule up to 48 hours in advance as needed.
- Obtain and confirm authorizations and written orders, check for appropriate physician signatures, and request updates as needed.
- Respond to SharePoint requests within 15 minutes.
- Welcome patients upon arrival using AIDETS.
- Pre-register and register patients in Meditech; obtain accurate demographic information, personal documentation, and valid written orders; scan or update the EMR and ensure procedures appear on appropriate schedules.
- Perform e-signing and ensure COA and Facesheet transfers to Notes.
- Provide patients with general procedure information and instructions, referring questions to clinical staff as appropriate.
- Provide clinical staff with feedback about a patient’s ability to ambulate when appropriate.
- Maintain CWS/Outlook schedules and calendars, including vendor and anesthesia scheduling for Cath Lab, staff meetings, peer reviews, and other events relevant to department flow.
- Use PACS to transmit and print or burn CDs of imaging studies.
- Prepare Peripheral and Electrophysiology reports and hemodynamic logs and reports for third-party coding (MAMI).
- Participate in data collection and organization for quality improvement processes.
- Support a positive interdepartmental work environment.
- Assist in reviewing Cath Lab hemodynamic procedure logs for equipment and billing accuracy.
- Assist patient flow, including ambulating patients and helping patients with dressing and undressing.
- Help use resources efficiently by assisting with room cleaning and patient preparation.
- Assist with verifying and expediting charges and billing corrections within three business days for Cardiac Wellness Center and CDOC.
- Maintain the department competency grid and record department procedure statistics.
- Assist with submission of Cardiac Wellness Center Medicare month-end reports.
- Provide support to related departments as needed, including Cardiology, Wellness, CDOC, Cath Lab, Sleep Center, and Respiratory Therapy.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
