Cardiopulmonary Tech Assistant

Salinas Valley Health•Salinas, CA

About The Position

The Cardiopulmonary Tech Assistant works under the supervision of the Cardiology Supervisor/Director in the Cardiac Diagnostic Outpatient Clinic. The role supports patient care appropriate to the ages served and helps maintain efficient patient flow and quality care through clerical, scheduling, registration, patient-preparation, and departmental support duties. The position also supports related areas including Cardiology, Cardiac Wellness, the Cardiac Diagnostic Outpatient Clinic, Cath Lab, Sleep Center, and Respiratory Therapy. The assistant coordinates appointments and schedules, verifies orders and authorizations, registers patients in Meditech, updates the electronic medical record, and provides patients with general procedure information. The role supports staff schedules and meetings, uses PACS for imaging studies, prepares reports and logs, assists with quality-improvement data collection, and helps with patient flow, room cleaning, and patient preparation. The position is a 0.5 FTE day-shift role with 20 scheduled hours. The posted hourly pay range is $31.15–$37.87, with evening and night shift differentials listed.

Requirements

  • High school diploma or GED.
  • Current BLS/Healthcare Provider status meeting American Heart Association standards; new hires and transfers have up to six months from hire or transfer to obtain certification and must maintain it continually.
  • One to two years of recent clerical or scheduling experience is preferred.
  • Medical terminology is strongly preferred.

Nice To Haves

  • One to two years of recent clerical or scheduling experience.
  • Knowledge of medical terminology.

Responsibilities

  • Perform routine clerical work, including scheduling, patient registration, answering telephones, data collection, and word processing.
  • Support efficient patient flow and quality care, including coordinating logistics, assisting with patient ambulation, and performing basic patient preparation.
  • Communicate productively to support a positive work environment and answer or direct telephone calls professionally.
  • Schedule and reschedule inpatient and outpatient procedures, ensuring physician availability; assist Respiratory and Sleep Medicine with scheduling.
  • Confirm appointments and prepare and distribute the department’s daily schedule up to 48 hours in advance as needed.
  • Obtain and confirm authorizations and written orders, check for appropriate physician signatures, and request updates as needed.
  • Respond to SharePoint requests within 15 minutes.
  • Welcome patients using AIDETS and pre-register or register them in Meditech, obtaining accurate demographic information and required documentation and updating the EMR.
  • Ensure procedures appear on appropriate schedules; perform e-signature tasks and ensure COA and Facesheet transfers to Notes.
  • Provide general procedure information and instructions to patients and refer questions to clinical staff as appropriate.
  • Provide clinical staff with feedback about a patient’s ability to ambulate when appropriate.
  • Maintain CWS and Outlook calendars, including scheduling vendors, anesthesia for Cath Lab, staff meetings, peer reviews, and other department-related events.
  • Use PACS to transmit and print or burn CDs of imaging studies.
  • Prepare Peripheral and Electrophysiology reports and hemodynamic logs and reports for third-party coding (MAMI).
  • Participate in and assist with data collection and organization for quality-improvement processes.
  • Assist with reviewing Cath Lab hemodynamic procedure logs for equipment and billing accuracy.
  • Assist patients with ambulation or undressing and dressing as part of patient flow.
  • Help use resources efficiently by assisting with room cleaning and patient preparation.
  • Assist with verifying and expediting charges and billing corrections within three business days for the Cardiac Wellness Center and CDOC.
  • Maintain the department competency grid and record department procedure statistics.
  • Assist with submission of Cardiac Wellness Center Medicare month-end reports.
  • Provide support to parallel departments as needed, including Cardiology, Wellness, CDOC, Cath Lab, Sleep Center, and Respiratory Therapy.
  • Perform other duties as assigned.
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