Cardiopulmonary Secretary

San Juan Regional Medical Center•San Juan, PR

2d•Onsite

About The Position

The Secretary, Cancer Treatment Center serves as the heart of communication exchange for the department; they are the cancer team’s first and last impression with the patient and family members. With courtesy and compassion in support of patients and family members they are responsible for creating initial patient interaction, managing wait time, and preserving, organizing, and maintaining patient health records. Additionally, they are responsible for the administrative efficiency and effectiveness of the department.

Requirements

High school graduate or equivalent
Medical secretary experience/knowledge sufficient to communicate/work effectively with patients and hospital staff
Computer skills
Ability to maintain a level of competency during periods of crisis or stress
Fluent in English

Nice To Haves

Microsoft Word
Microsoft Excel
Medical terminology

Responsibilities

Coordinate clinical reception area: Schedule test as instructed by Physician and other healthcare professionals.
Coordinate patient care with staff and/other departments.
Maintain clinic schedules.
Monitor incoming telephone reception and appropriate routing of telephone calls.
Distribute incoming and outgoing correspondence.
Maintain and order administrative supplies as needed.
Generate new patient departmental chart.
Maintain patient departmental chart (filing medical reports/transcription).
Maintain meeting minutes.
Assist with charge capture.
Registration and re-registration into electronic medical records (department/hospital).
Provides clear, concise information to patients.
Effectively communicates with staff.
Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned