Cardiology Triage RN

Duly Health and CareSchaumburg, IL
$38 - $50Onsite

About The Position

This is a full-time position for a Cardiology Triage RN, working 40 hours per week, Monday through Friday, during the day shift. The role is located in Schaumburg. Duly Health and Care is a physician-led medical group focused on personal, connected care, built on trusted relationships, teamwork, and a shared commitment to putting patients first. They value compassion, purpose, and ownership in their team members, encouraging innovation to deliver high-quality, affordable, and accessible care.

Requirements

  • Current RN licensure in nursing.
  • Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
  • Knowledge of OSHA and HIPAA.
  • A minimum of one year of professional nursing experience in a clinical or hospital setting is preferred, but new graduates may be considered under specific circumstances.

Nice To Haves

  • Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting

Responsibilities

  • Manages patient health concerns and symptoms via telephone interaction using physician-approved protocols for assessment and management of a range of symptoms. These interactions require assessment, patient education, and may require crisis intervention.
  • Responds to and prioritizes incoming patient messages and test results.
  • Schedules appointments as needed.
  • May schedule tests and procedures and obtain insurance prior-authorization.
  • Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines.
  • Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy.
  • Educates patient and/or family members about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
  • Responds to patient questions and appropriately provides reassurance while responding to patient concerns.
  • Assesses the patient's medical condition and provides medical advice using Duly Health and Care protocols, Provider directive, or an approved Nursing Triage Manual.
  • Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided.
  • Enters all pertinent communications with the patient into the Medical Record.
  • Performs and delegates a variety of tasks to facilitate patient care.
  • Aware of coding and reimbursement issues.
  • Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate.
  • Assists in orienting and training new staff.
  • Seeks opportunities to improve or enhance nursing and leadership skills.
  • Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect, and cooperation.
  • Functions in the role of patient advocate by being the initial contact for patient-related issues.
  • Additional duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay.
  • A financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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