Cardiac Surgery NP Clinic Manager

Tufts Medicine•Boston, MA

5d•$124,800 - $155,933

About The Position

This position plans, organizes, and oversees the daily clinical and administrative operations of a designated unit, program, or service. The manager is accountable for translating the philosophy, objectives, policies, procedures, and nursing and patient-care services into effective action. The role prepares staff schedules, requests and allocates resources, and coordinates care and services to meet patient-care and operational requirements. It promotes excellence in clinical practice and customer satisfaction while pursuing efficiency, productivity, and effective resource utilization, and works cooperatively with other departments and services to support quality health care. The role provides nursing leadership and management, overseeing staff and operational activities within the designated area. It supports safe, high-quality, cost-effective patient care; develops staff; manages human and fiscal resources; and advances unit goals in alignment with the medical center’s mission. The position requires a Bachelor’s degree in Nursing, an RN license, BLS certification, and three years of nursing leadership experience. Preferred qualifications include a Master’s degree in Nursing, five years of nursing leadership experience, and nursing specialty certification.

Requirements

Bachelor’s degree in Nursing (BSN).
Registered Nurse (RN) license.
Basic Life Support (BLS) certification.
Three years of nursing leadership experience.
Ability to provide care across the life span with consideration of aging, human-development stages, and cultural patterns.
Management and interpersonal skills to lead employees, maintain internal and external contacts, and interact effectively with patients, families, physicians, and other departments.
Analytical and critical-thinking skills to identify and resolve operational problems.
Demonstrated leadership abilities.
Ability to work effectively under stressful conditions.
Effective oral and written communication skills.
Ability to adapt to a changing environment.
Ability to collect, track, and trend data to identify performance-improvement opportunities.
Clinical competence in nursing practice.
Ability to collaborate with nurses, physicians, and administrative colleagues.
Ability to navigate complex electronic clinical and administrative information systems and applications.

Nice To Haves

Master’s degree in Nursing (MSN).
Five years of nursing leadership experience.
Nursing specialty certification.

Responsibilities

Serve as a visible leader, role model, and professional mentor, representing the unit or practice area positively.
Ensure quality, safety, regulatory compliance, and safe, high-quality, cost-effective patient care.
Define and communicate a vision of excellence for the unit or practice area.
Create multidisciplinary forums to solve problems and facilitate planning.
Monitor clinical nursing practice and patient-care delivery.
Integrate the nursing service philosophy into unit practices and programs.
Use performance improvement processes to assess patient, family, and other responses to care.
Consult with patients and families in response to staff requests, family requests, or assessments of their responses to hospitalization.
Assess care provided by staff nurses and their capabilities to provide care as circumstances change.
Keep current with literature on changing practices, interventions, research, and health-care delivery.
Support nursing staff growth through coaching, mentoring, role modeling, and a collaborative work environment.
Ensure staff clinical competence and provide leadership in setting unit direction in response to changing conditions.
Use data and outcome measures for analysis and planning.
Collaborate across disciplines on initiatives to improve and maintain quality while managing costs.
Maintain relationships and open communication with departments providing support services to the clinical area.
Manage human, fiscal, and other resources supporting nursing practice and positive patient outcomes; monitor resource utilization and develop budget proposals.
Collaborate with physicians, hospital administrators, and other groups on care-delivery methods.
Select unit staff and ensure they are competent to fulfill assigned responsibilities.
Be accountable for patient and family satisfaction and for systems that support patient, unit, departmental, and institutional goals.
Promote achievement of unit goals aligned with the medical center mission and ensure standards of care are consistently met.
Build working alliances with other professional groups and develop systems that support nursing practice.
Plan initiatives using knowledge of patients, personnel, and practice to promote positive outcomes efficiently and effectively.
Oversee recruiting, retention, staff development, and performance, and maintain appropriate staffing plans as unit needs change.