Administrative Manager, Cardiac Surgery

Mass General Brigham•Boston, MA

6d•$70,990 - $103,230•Hybrid

About The Position

The Administrative Manager oversees daily administrative operations for the Heart & Vascular Institute’s Cardiac Surgery team at The Brigham and Women's Hospital. Working with departmental leadership, clinical teams, and administrative colleagues, this role manages resources and workflows, supports effective communication, and helps ensure smooth operations and exceptional patient care. The position is hybrid and scheduled Monday through Friday for 40 hours per week on the day shift. The manager leads, supervises, and develops administrative staff; manages administrative budgets and resources; ensures compliance with hospital policies and applicable requirements; and prepares operational materials to support leadership decisions. The role also identifies process improvements, coordinates departmental activities, serves as a liaison across teams, and supports organizational and operational initiatives.

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, or a related field; relevant experience may be considered in lieu of the degree requirement.
5–7 years of experience in administrative management or office administration; healthcare experience preferred.
2–3 years of supervisory or leadership experience.
Demonstrated experience supervising, mentoring, and developing administrative teams.
Strong organizational, multitasking, and time management skills, including the ability to manage competing priorities.
Excellent written and verbal communication skills and ability to collaborate with staff, physicians, and leadership at all organizational levels.
Proficiency in Microsoft Office Suite and administrative technologies.
Strong problem-solving and decision-making skills, including identifying operational challenges and implementing solutions.
Ability to manage multiple responsibilities, adapt to changing priorities, and maintain efficiency in a fast-paced healthcare environment.

Nice To Haves

Experience in administrative management or office administration in a healthcare setting.

Responsibilities

Oversee daily Cardiac Surgery administrative operations, including scheduling, correspondence, office logistics, and departmental support services.
Lead, supervise, and mentor administrative staff, including performance management, training, and professional development.
Partner with departmental leadership to align administrative resources, staffing, and workflows with operational priorities and clinical needs.
Evaluate administrative processes and implement improvements to efficiency and service delivery.
Coordinate office operations and administrative activities to support communication and collaboration across departments.
Manage budgets for administrative resources, office supplies, and operational needs while promoting responsible financial management.
Ensure compliance with hospital policies, departmental procedures, and applicable regulatory requirements.
Prepare and coordinate reports, presentations, and operational documentation for senior leadership and departmental decision-making.
Serve as a liaison between administrative teams, clinical staff, and hospital leadership to facilitate communication and resolve operational challenges.
Support departmental initiatives, organizational priorities, and ongoing process improvements.