Cardiac Rhythm Management Clinical Specialist - New Hampshire

Medtronic • USA-NH, NH

18h • $72,000 - $90,000

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) portfolio provides pacing, defibrillation, and remote monitoring therapies. The Clinical Specialist provides technical, educational, operational, and sales support to help the district achieve CRM sales and customer service objectives while supporting reliable, high-quality products and services.

This position supports the New Hampshire territory. Candidates must reside within the assigned area and travel regularly to customer accounts. The role involves extensive territory travel, frequent independent driving, and availability for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. The position also involves physical work and clinical-environment exposures described in the responsibilities.

Requirements

• High school diploma and at least 6 years of work experience, or an associate degree and at least 4 years, or a bachelor’s degree and at least 2 years.
• Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
• Reside within the assigned New Hampshire territory and travel regularly to customer accounts.
• Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
• Have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
• For baccalaureate degrees earned outside the United States, hold a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
• Meet the physical demands and clinical-environment requirements described in the posting.

Nice To Haves

• Bachelor’s degree in nursing, life sciences, or biomedical engineering.
• At least 2 years of experience in a cath lab, EP lab, or hospital/clinic setting with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as SalesForce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment, stay organized, and meet deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge gained through field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving—approximately 80% of the time.
• Perform physical job requirements, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
• Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities necessary for patient care and field responsibilities.
• Perform other duties as assigned.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and the Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement subject to IRS earning minimums; and Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED