Cardiac (ECG) Monitoring Technician - Walnut Creek, CA (Hybrid)

ZYWIE INC • Walnut Creek, CA

2d • $25 - $32 • Hybrid

About The Position

The Cardiac Monitoring Technician plays a critical role in ensuring the accurate and timely monitoring of patients' cardiac activity. Working Day and Evening shifts from our Walnut Creek, CA location on a hybrid schedule, this position is responsible for real-time analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software. The technician identifies cardiac events, supports timely clinical decision-making, and maintains the highest standards of quality and patient safety.

Requirements

• High School Diploma or General Educational Development (GED) required.
• Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Comfortable with IDTF and clinical software platforms
• Strong knowledge of cardiac/cardiology medical terminology.
• Applies sound reasoning and decision-making in evaluating cardiac data, identifying abnormal rhythms, and escalating findings appropriately.
• Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure clinical situations; ability to communicate complex clinical findings to non-clinical audiences.
• Demonstrated ability to build positive relationships with physicians, clinics, and internal teams; maintains a professional and helpful demeanor at all times.
• Exercises sound, accurate judgment in a fast-paced environment; involves appropriate stakeholders in decision-making; escalates issues effectively.
• Consistently demonstrates thoroughness and attention to detail; actively monitors work quality and incorporates feedback to drive continuous improvement.
• Consistently meets and strives to exceed productivity standards; works efficiently in time-sensitive, high-volume situations.
• Quickly adapts to changing workflows, technology, and clinical protocols with minimal disruption to operations.
• Models a positive workplace culture by treating all colleagues and clients with respect; takes ownership of responsibilities and follows through on commitments.
• Maintains consistent attendance and punctuality; ensures work coverage during absences; reliable for evening, overnight, and weekend shift schedules.
• Capable of managing responsibilities with minimal supervision in a potentially high-stress clinical monitoring environment.

Nice To Haves

• Minimum of 1 year of ECG analysis or cardiac monitoring experience preferred.
• CCT (Certified Cardiographic Technician) or CRAT (Certified Rhythm Analysis Technician) certification through Cardiovascular Credentialing International (CCI) — preferred.
• Candidates who demonstrate strong aptitude, attention to detail, and a passion for patient care may be considered even if they do not have prior cardiac monitoring experience or a current CCT/CRAT certification.

Responsibilities

• Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness
• Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions
• Process critical and serious cardiac findings with a high degree of accuracy and urgency
• Perform technical analysis of cardiac data and ensure accurate event processing
• Escalate abnormal or critical ECG findings in accordance with established physician notification protocols
• Communicate cardiac monitoring status to clinics and physicians via inbound and outbound calls
• Support physicians and clinical teams by answering monitoring and notification-related questions
• Respond to all clinical inquiries promptly and with professional expertise
• Maintain a high standard of quality assurance in all analyzed and processed data
• Adhere to all company policies, procedures, and regulatory requirements
• Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices
• Meet all productivity and performance standards following completion of initial training
• Collaborate effectively with team members and support a positive, patient-focused work environment
• Perform additional duties as assigned by management

Benefits

• Comprehensive training will be provided, including ECG rhythm interpretation education, hands-on monitoring experience, and preparation for the Certified Rhythm Analysis Technician (CRAT) examination.
• Employees will be expected to successfully obtain CRAT certification within established employment requirements and will receive the support, resources, and coaching necessary to achieve certification success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED