Overnight Maintenance Specialist - Walnut Creek, CA

LAZ Parking California•Walnut Creek, CA

8h•Onsite

About The Position

The Maintenance Specialist is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned on a daily basis. Interface with customers, handle disputes, provide effective communication between departments, co-workers, customers and clients.

Requirements

Experience with general facility maintenance required.
Experience in customer relations.
May need a valid driver’s license and be able to operate Maintenance vehicles.
Ability to communicate professionally and effectively.
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Must be able to work unsupervised.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Demonstrates a sense of urgency and timeliness.
Excellent team building and interpersonal skills.

Nice To Haves

High school diploma or GED preferred but not required.
Parking industry experience is preferred but not required.

Responsibilities

Ensure garages and surface lots are maintained and cleaned on a daily basis.
Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
Greet customers using name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Provide vehicle assistance to customers in garages and surface lots.
Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Assist with cashiering functions as needed.
Perform other duties as assigned.