Cardiac Device Management Technician AHMG Cardiology Virtual Care Center at Orlando

AdventHealth•Orlando, FL

3d•Onsite

About The Position

This role involves monitoring and evaluating critical cardiac rhythms and EKG analysis, both in-person and remotely. The technician will interrogate, interpret, and re-program cardiac devices, generating reports for physician approval and EMR entry. Responsibilities include monthly monitoring of heart failure reports for ICD and CRT devices, daily evaluation of remote alerts, and preparing full disclosure reports. The technician will also schedule device interrogation appointments, ensure accurate daily charge entry with correct diagnosis codes, and may travel to multiple cardiology arrhythmia service locations. The position requires knowledge of programmer equipment, standard tests, arrhythmias, abnormalities, patient reactions, anatomy and physiology of the heart, and cardiac medications. The role demands attention to detail, independent work, and effective communication skills. It involves fulfilling patient care responsibilities through remote checks, in-office interrogations, and programming of implanted cardiac devices, as well as reviewing abnormal device checks with a Cardiologist or Nurse Practitioner. The technician will identify and correct device and/or lead issues, perform noninvasive pacemaker studies, identify patients needing device upgrades or generator changes, schedule remote follow-ups, and maintain accurate patient implant data. Additionally, the role includes reviewing and returning quarterly follow-up reports to the device registry, placing ambulatory monitors, and downloading and interpreting Holter monitor data. Mentoring and training other team members on implantable devices is also a responsibility. Advanced ECG knowledge is required.

Requirements

Knowledge of all programmer equipment, standard tests and procedures, and typical readings including arrhythmias and abnormalities.
Knowledge of typical patient reactions and signs of distress including the ability to recognize, report and treat potentially lethal arrhythmias.
Knowledge of anatomy and physiology of the heart and cardiac medications.
Must be detail oriented and able to perform all job requirements in an independent environment.
Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
High School Grad or Equiv
Basic Life Support - CPR Cert (BLS)

Nice To Haves

Registered Cardiac Electrophysiology Specialist (RCES)
Cardiovascular Credentialing International (CCI)
American Association Medical Assistants (CMA)
Clinical Medical Assistant Certification (CMAC)
ARMA Registered Medical Assistant (RMA)
AMT Registered Medical Assistant (RMA)
National Certified Medical Assistant (NCMA)
Certified Clinical Medical Assistant (CCMA)
Nationally Registered Certified Medical Assistant (NRCMA)
Licensed Practical Nurse (LPN)
Certified Cardiographic Technician (CCT)
Certified EKG Technician (CET)
International Board of Heart Rhythm Examiners (IBHRE)
Advanced ECG knowledge through direct work experience or course completion.
Or course completion.

Responsibilities

Monitors and evaluates critical cardiac rhythms and EKG analysis in-person and from remote transmissions based on global billing periods.
Interrogates, interprets, and re-programs cardiac devices, providing full disclosure reports for physician approval and entry to EMR.
Monitors heart failure reports remotely for ICD and CRT devices monthly, providing full disclosure reports to the cardiologist per notification protocol for approval and entry to EMR.
Evaluates remote alerts daily from all device websites, retrieves and triages information, and prepares full disclosure reports for physician approval based on notification protocols.
Determines when adequate test results have been obtained and consults supervisor when results are not adequate.
Communicates critical findings to supervisor or physician directly and immediately.
Schedules device interrogation appointments correctly based on global periods to support safe device follow-up care.
Ensures all charges are entered accurately daily, including correct diagnosis codes.
May require travel to multiple cardiology arrhythmia service locations.
Performs other duties as assigned.
Fulfills patient care responsibilities by providing a variety of remote checks, in-office interrogations, and programming of implanted cardiac devices.
Reviews abnormal device checks with the Cardiologist or Nurse Practitioner.
Identifies device and/or lead issues and programs to correct if possible.
Performs noninvasive pacemaker studies with the physician in the clinic setting.
Identify patients who may need device upgrade, lead revision, and generator change.
Schedules remote follow-up and calls patient after each remote transmission.
Maintains accurate patient implant data in database.
Review and return to appropriate device company, quarterly follow-up reports to device registry.
Place ambulatory monitors and provide education on monitor use and return instructions.
Download Holter monitors using software and interpret data as required.
Mentors and trains other team members on implantable devices.