Card Network Operations Support

Sutton Bank • Attica, OH

2d

About The Position

Responsible for supporting the Card Network Operations Specialists related to the various Card Networks requirements and other administrative duties.

Requirements

• Associates degree in business or related field, Bachelor's degree preferred.
• One to two years of demonstrated experience in an office setting. Card Network related experience preferred.
• Or equivalent combination of education and experience.
• The ability to communicate effectively and clearly, both in verbal and written communications.
• Excellent interpersonal skills.
• Self-directed and motivated.
• The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines.
• Excellent problem-solving skills.
• Strong project & process management skills.
• A high degree of accuracy; detail-oriented.
• Comfortable learning and navigating multiple online portals and platforms.

Nice To Haves

• Card Network related experience preferred.
• Bachelor's degree preferred.

Responsibilities

• Coordinates compromised card reporting and sends to Program Managers.
• Maintains updated and current listing of all Sutton Bank BINs.
• Reviews and approves card art.
• Submits and tracks card art and other required documents to the Card Networks.
• Maintains and audits contact information within Card Network portals.
• Maintains customer service Smartsheet information.
• Registers Service Providers / Third Party Agents per Card Network requirements.
• Maintains / Updates internal listing of Service Providers / Third Party Agents.
• Submits all co-branders to the Card Networks for approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees