Car Wash Team Member

Nouria Energy Services•Worcester, MA
•Onsite

About The Position

Golden Nozzle Car Wash is seeking hard-working, dedicated, customer-focused team members to support daily operations and deliver an exceptional customer experience. The role is suited to people who enjoy interacting with customers and working in a fast-paced environment. Team members can continue developing their skills and pursue advancement within the organization. Team members provide customer service, support sales and membership growth, help maintain the facility and equipment, and assist with efficient vehicle flow. They also follow safety and compliance procedures, perform housekeeping, and monitor inventory for restocking chemicals and supplies. The position involves outdoor work in varying weather, extended periods of standing and walking, and potential exposure to gasoline fumes and cleaning products.

Requirements

  • Be at least 16 years of age.
  • Be able to read, write, and perform arithmetic calculations, such as making change, at an eighth-grade level.
  • Have flexible availability for shifts that may include evenings, weekends, and holidays; working at least one weekend day is required.
  • Be able to remain calm and respond according to policies and procedures during emergencies.
  • Be able to lift, carry, and hold up to 50 lbs.
  • Be able to work outdoors in weather ranging from -10°F to 100°F.
  • Be able to stand, walk, and move around vehicles for extended periods.
  • Be able to tolerate exposure to gasoline fumes and cleaning products.

Responsibilities

  • Provide customer service by addressing inquiries and concerns promptly and professionally.
  • Use an on-site electronic tablet to recite standard customer service greetings.
  • Assist with sales initiatives and membership growth strategies.
  • Help keep the facility, equipment, and grounds clean, safe, and operational.
  • Support efforts to optimize vehicle throughput and minimize customer wait times.
  • Follow company safety procedures and regulatory compliance standards.
  • Perform general housekeeping duties.
  • Monitor inventory levels and assist with restocking chemicals and supplies.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid time off.
  • Paid holidays.
  • Company-paid life insurance.
  • Disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
  • Additional weekly bonuses based on cars washed and monthly passes sold.
  • Career growth, leadership development, and advancement opportunities.
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