Car Wash Site Manager A
About The Position
The Car Wash Site Manager is responsible for successfully recruiting and onboarding new employees, training and coaching staff, scheduling employee shifts with strict adherence to overtime policies, and performing activities around employee engagement, performance management, and recognition. This role also involves maintaining a focus on growing sales volume and increasing site profitability, managing operating P&L metrics, and understanding how expenditures/costs impact business margins and pricing. The manager ensures customer satisfaction by resolving inquiries, incidents, and issues in a timely manner, and guarantees the site follows all approved safety procedures and vehicle damage claim procedures. Other duties and responsibilities may be assigned as needed.
Requirements
- Strong leadership and communication skills including active listening
- Experience with team building
- Excellent sales and customer service skills
- Ability to anticipate customer needs
- Proficient computer skills
- Strong work ethic and professional attitude
- High school diploma or equivalent required
- Three+ years of retail experience, with at least one year in a management role
- An unexpired Driver’s License is required
- Motor vehicle record check “MVR” will be run on the successful candidate post-offer
Nice To Haves
- Some college preferred
- Candidates with supervisory or assistant manager experience from a Big Box environment or auto industry, car wash or lube store are encouraged to apply
Responsibilities
- Successfully recruit and onboard new employees
- Train and coach staff
- Schedule employee shifts, with strict adherence to overtime policies
- Perform activities around employee engagement, performance management, and recognition
- Maintain a focus on growing sales volume and increasing site profitability
- Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
- Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
- Ensure the site follows all approved safety procedures
- Ensure the site follows all approved vehicle damage claim procedures
- Performs other duties and responsibilities as assigned
Benefits
- Competitive Pay plus commissions opportunity
- Paid Vacations
- Medical, Dental, and Vision Coverage
- 401K plan with competitive company match
- Free Employee Car Wash Membership
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
