Car Wash Site Manager C
About The Position
The Car Wash Site Manager oversees the operation of a car wash site, including employee hiring, onboarding, training, coaching, scheduling, engagement, performance management, and recognition. The manager focuses on growing sales and site profitability, manages operating P&L metrics, and understands how costs affect business margins and pricing. The role also ensures timely resolution of customer inquiries and issues, adherence to approved safety procedures, and compliance with vehicle damage claim procedures. The position works in a typical outdoor car wash environment and requires minimal supervision.
Requirements
- High school diploma or equivalent.
- At least three years of retail experience, including at least one year in a management role.
- Strong leadership and communication skills, including active listening.
- Experience with team building.
- Excellent sales and customer service skills.
- Ability to anticipate customer needs.
- Proficient computer skills.
- Strong work ethic and professional attitude.
- Unexpired driver's license; a motor vehicle record check will be conducted on the successful candidate post-offer.
- Ability to perform the job safely in accordance with standard operating procedures without endangering oneself or others.
- Ability to stand and walk throughout the workday; use hands; reach with hands and arms; climb or balance; and stop, crouch, and kneel.
- Ability to work in damp and humid conditions and outdoors in variable weather.
- Ability to regularly lift or move objects up to 25 pounds and occasionally up to 50 pounds.
- Ability to wear required personal protective equipment, including hearing, eye, foot, and hand protection.
Nice To Haves
- Some college education.
- Supervisory or assistant manager experience in a big-box retail environment, the auto industry, a car wash, or a lube store.
Responsibilities
- Recruit and onboard employees; train and coach staff; schedule shifts while strictly adhering to overtime policies.
- Support employee engagement, performance management, and recognition.
- Grow sales volume and increase site profitability.
- Manage operating P&L metrics and understand how expenditures and costs affect business margins and pricing.
- Ensure customer satisfaction and promptly resolve inquiries, incidents, and issues.
- Ensure the site follows approved safety procedures.
- Ensure the site follows approved vehicle damage claim procedures.
- Perform other duties and responsibilities as assigned.
Benefits
- Competitive pay.
- Paid vacations.
- Medical, dental, and vision coverage.
- 401(k) plan with competitive company match.
- Free employee car wash membership.
- Tuition reimbursement.
- Opportunity to work with motivated people.
- Large, stable employer.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
