Car Wash Manager
About The Position
The Car Wash Manager is responsible for the overall operation of the car wash. The manager maintains a clean, pleasant, and safe environment for employees and customers and leads by example through established leadership principles. The role is accountable for maximizing sales and profitability through merchandising, inventory management, expense control, operating-cost management, and shrinkage reduction. The manager oversees staff and daily operations, promotes excellent customer service, and works to meet revenue and profitability goals while ensuring compliance with company policies and applicable regulations.
Requirements
- High school diploma or GED.
- Flexible availability, including evenings, weekends, and holidays, for a 24/7 operation.
- At least 2 years of management or supervisory experience; retail or foodservice experience preferred.
- Food Handler's Permit, as required by county, city, or state.
- Proven history of exceptional customer service.
- Strong communication and leadership skills.
- Basic computer and POS system proficiency.
- Valid driver's license and reliable transportation.
- Legal age to stock and sell regulated products.
- Strong attention to detail and a self-motivated work history.
- Hands-on leadership approach, leading by example and working effectively in a team environment.
Nice To Haves
- Retail or foodservice management or supervisory experience.
Responsibilities
- Hire, train, develop, and supervise all staff.
- Coach and develop team members to deliver outstanding guest service.
- Foster a positive, collaborative work environment that encourages teamwork and accountability.
- Lead by example in customer service and promptly and professionally resolve escalated customer issues.
- Implement initiatives to improve the customer experience and increase customer loyalty.
- Oversee daily operations and ensure the store meets or exceeds company standards.
- Account for store financial transactions, identify reasons for cash shortages, and promptly escalate and report unexplained or excessive cash issues to the District Manager.
- Monitor inventory and implement strategies to minimize shrinkage and maximize profitability.
- Execute sales and marketing strategies to achieve revenue targets and drive growth.
- Implement promotions and marketing campaigns to attract and retain customers.
- Analyze sales data and market trends to identify business improvement opportunities.
- Use tools to ensure optimal allocation of resources.
- Monitor financial performance and take corrective action to achieve profitability goals; report issues to the District Manager.
- Ensure compliance with company policies and procedures and local, state, and federal regulations.
- Perform other duties as assigned.
Benefits
- Same-day pay access.
- Advancement opportunities; the company promotes from within.
- Medical, dental, and vision coverage for full-time employees.
- Paid time off (PTO).
- 401(k) with company match.
- Performance-based raises.
- Tuition reimbursement up to $5,250 per year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
