Car Wash Site Manager A

Circle K•Tempe, AZ

2d•Onsite

About The Position

This Car Wash Site Manager A position is responsible for the successful operation of a car wash site. Key responsibilities include recruiting, training, and coaching employees, managing shifts, and overseeing employee engagement and performance. The manager will focus on growing sales volume, increasing site profitability, and managing P&L metrics. Ensuring customer satisfaction and resolving inquiries, incidents, and issues in a timely manner is crucial. The role also involves ensuring strict adherence to all approved safety procedures and vehicle damage claim procedures. The company, Circle K, is a large, stable employer with a global family of 130,000 people across over 16,000 stores in 26 countries. Its mission is to make people's lives a little easier every day, and it is committed to helping employees achieve their goals and grow within the company. Circle K prides itself on its people and their development, serving others, and its achievements, offering a place for growth regardless of career background.

Requirements

Strong leadership and communication skills including active listening
Experience with team building
Excellent sales and customer service skills
Ability to anticipate customer needs
Proficient computer skills
Strong work ethic and professional attitude
High school diploma or equivalent required
Three+ years of retail experience, with at least one year in a management role
Candidates with supervisory or assistant manager experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply
An unexpired Driver’s License is required
A motor vehicle record check “MVR” will be run on the successful candidate post-offer

Nice To Haves

Some college preferred

Responsibilities

Ability to successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition
Maintain a focus on growing sales volume and increasing site profitability
Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
Ensure the site follows all approved safety procedures
Ensure the site follows all approved vehicle damage claim procedures
Performs other duties and responsibilities as assigned