Car Wash Manager

Haffner's•Plymouth, MA

9h•Onsite

About The Position

Haffner’s seeks a car wash manager. We are looking for energetic people with a friendly personality who enjoy being around cars. To be successful in this role, you should be honest, reliable, personable, like working around automobiles and enjoy working in an outdoor environment. Whether you are looking for a full-time career, or a great part-time job, this is the place for you! The Car Wash Manager (CWM) is responsible for the overall operation of a professional car wash facility, ensuring exceptional customer service, operational excellence, and consistent execution of company standards. The CWM is accountable for completing all tasks assigned by the District Manager or Director of Car Wash Operations, leading and developing their team, driving sales performance, and maintaining equipment, safety, and compliance standards. The CWM plays a critical leadership role by setting expectations, modeling professional behavior, and ensuring a high-quality experience for both customers and employees.

Requirements

High school diploma or GED required
Minimum of 2 years of supervisory or leadership experience in a fast-paced, customer-facing environment
Demonstrated experience managing employees, schedules, and daily operations
Strong customer service and conflict resolution skills
Basic mechanical aptitude and willingness to learn car wash equipment and maintenance procedures
Ability to work flexible hours, including weekends, holidays, and varying shifts as required
Ability to meet the physical requirements and work environment conditions outlined in this job description
Valid driver’s license and reliable transportation

Nice To Haves

Previous experience managing a car wash, automotive service, retail, or hospitality operation
Experience driving sales goals, memberships, or subscription-based programs
Prior responsibility for cash handling, reconciliation, or loss prevention
Experience with labor scheduling, payroll oversight, and performance management
Familiarity with preventative maintenance programs and equipment troubleshooting
Experience training and coaching employees in customer service and sales techniques
Knowledge of workplace safety practices and compliance in an operational environment

Responsibilities

Completing all tasks assigned by the District Manager or Director of Car Wash Operations
Leading and developing their team
Driving sales performance
Maintaining equipment, safety, and compliance standards
Setting expectations
Modeling professional behavior
Ensuring a high-quality experience for both customers and employees