Car Wash Guest Attendant (7965)

Oil Changers•Reno, NV

64d•$14 - $14•Onsite

About The Position

The Guest Attendant position is an important role; GA is the first person our guests encounter and sometimes the only person guests talk to at our car wash. Guest Attendants should have the following traits: Positive Attitude, Energetic, Guest Focused, Driven. The greeter should be a positive, public relations person for the wash, who makes each visit to the wash an enjoyable one from a personnel perspective.

Requirements

Positive Attitude
Energetic
Guest Focused
Driven
Ability to inspect vehicles for washability (e.g., power antennas, racks, hitches, pre-existing damage).
Ability to note and communicate pre-existing damage to guests.
Ability to input data into a computer system.
Ability to maintain a clean and safe work area.
Adherence to safe work habits.
Compliance with clean and proper uniform usage and good hygiene.

Responsibilities

Greets guests and assists in selecting the best wash package or wash program for their vehicle.
Educates the guests on all services and offers any special promotions.
Inspects the vehicle for its washability, including power antennas that cannot be lowered, oversized racks or hitches, and pre-existing damage on the vehicle such as scratches or loose molding.
Makes guests aware of any pre-existing conditions on their vehicle and notes it via pointing to the condition so that video cameras will see this.
Helps guests through the exit lane and out of the wash line if they do not want to assume risk for their potential problem.
Provides timely and quality service.
Inputs data accurately and timely into the computer system.
Provides prompt and courteous customer service.
Maintains a clean and safe work area.
Adheres to safe work habits.
Complies with clean and proper uniform usage and good hygiene.
Maintains effective employee relations.