Car Wash Guest attendant

Oil Changers•Austin, TX

1d•$13 - $13•Onsite

About The Position

The Guest Attendant is an important customer-facing role and is often the first person guests encounter at the car wash. The attendant creates a positive, enjoyable experience, greets guests, helps them select an appropriate wash package or program, explains available services, and offers promotions. The role includes inspecting vehicles for washability and informing guests of pre-existing conditions or items that could be damaged in the wash. If a guest does not wish to accept the risk associated with a vehicle condition, the attendant helps them exit the wash line. The position reports directly to the Manager, has no direct supervisory responsibilities, and receives daily assignments from the Manager.

Requirements

Positive attitude.
Energetic demeanor.
Guest-focused approach.
Driven attitude.
Weekend availability.

Responsibilities

Greet guests and provide prompt, courteous customer service.
Help guests select the best wash package or wash program for their vehicle.
Educate guests about services and offer special promotions.
Inspect vehicles for washability, including power antennas that cannot be lowered, oversized racks or hitches, pre-existing damage, loose molding, and aftermarket items that could be damaged.
Make guests aware of pre-existing vehicle conditions and point them out so they are visible to video cameras.
Help guests who do not want to assume the risk of a potential vehicle problem exit through the exit lane and leave the wash line.
Enter data accurately and promptly into the computer system.
Maintain a clean and safe work area and adhere to safe work habits.
Wear a clean, proper uniform and maintain good hygiene.
Maintain effective employee relations.