Car Wash Customer Service Rep.

Carroll Independent Fuel Company•Owings Mills, MD

About The Position

High's CarrollClean Carwash is hiring an entry-level Car Wash Customer Service Representative. No previous carwash experience is required, and training is provided. The role is suited to dependable, hardworking individuals who enjoy working with people, take pride in their work, and are willing to learn. Team members help deliver a positive customer experience while supporting safe, efficient carwash operations and keeping the property clean, organized, and welcoming. The position involves working outdoors in varying weather conditions and performing physical tasks for extended periods. Flexible availability, including weekends and holidays, is required.

Requirements

  • No previous carwash experience required; training is provided.
  • Dependable, punctual, and committed to a strong work ethic.
  • Positive attitude and willingness to learn new skills.
  • Strong customer service and communication skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Willingness to work outdoors in varying weather conditions.
  • Ability to stand, walk, bend, and perform physical tasks for extended periods.
  • Availability to work flexible schedules, including weekends and holidays.
  • Ability to consistently follow safety procedures and company policies.
  • Commitment to keeping the workplace clean, organized, and safe.

Responsibilities

  • Greet customers professionally and provide excellent customer service.
  • Direct vehicles safely into the carwash tunnel and help maintain smooth traffic flow.
  • Assist with daily carwash operations to support an efficient, positive customer experience.
  • Keep the carwash property, vacuum stations, and work areas clean, organized, and safe.
  • Monitor equipment and promptly report maintenance concerns or operational issues to management.
  • Follow company safety procedures, operating guidelines, and policies.
  • Work collaboratively with team members to maintain a clean, welcoming, customer-focused environment.

Benefits

  • Training provided to learn the job and develop skills.
  • Opportunity to grow and build customer service, teamwork, and operational skills.
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