Car Wash Customer Service Rep.

High's•Owings Mills, MD
•$15 - $17•Onsite

About The Position

High's CarrollClean Carwash is seeking dependable, hardworking Carwash Customer Service Representatives to provide excellent customer service and support daily carwash operations. No previous carwash experience is necessary; training is provided. This is an entry-level opportunity to develop customer service, teamwork, and operational skills in a team-oriented environment. The role involves greeting customers, directing vehicles safely into the carwash tunnel, helping maintain smooth traffic flow, keeping the property and work areas clean and safe, and reporting equipment or operational concerns to management. Team members follow company safety procedures, operating guidelines, and policies. The work is outdoors in varying weather conditions and involves physical tasks for extended periods. Flexible scheduling, including weekends and holidays, is required.

Requirements

  • No previous carwash experience is required; training is provided.
  • Dependable, punctual, and committed to a strong work ethic.
  • Positive attitude and willingness to learn new skills.
  • Strong customer service and communication skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Willingness to work outdoors in varying weather conditions.
  • Ability to stand, walk, bend, and perform physical tasks for extended periods.
  • Availability to work flexible schedules, including weekends and holidays.
  • Ability to consistently follow safety procedures and company policies.
  • Commitment to keeping the workplace clean, organized, and safe.

Responsibilities

  • Greet customers with a friendly, professional attitude and provide excellent customer service.
  • Direct vehicles safely into the carwash tunnel and help maintain a smooth flow of traffic.
  • Assist with daily carwash operations to support an efficient, positive customer experience.
  • Keep the carwash property, vacuum stations, and work areas clean, organized, and safe.
  • Monitor equipment and promptly report maintenance concerns or operational issues to management.
  • Follow company safety procedures, operating guidelines, and policies.
  • Collaborate with team members to maintain a clean, welcoming, and customer-focused environment.

Benefits

  • Paid training is provided, if applicable to the position.
  • Opportunity to build customer service, teamwork, and operational skills.
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