Car Wash Attendant - Clean Express Auto Wash

Express Wash Concepts•Solon, OH
•Onsite

About The Position

Clean Express Auto Wash, part of Express Wash Concepts, is hiring a Team Member to deliver customer service and support sales at its car wash. The role focuses on engaging customers, explaining monthly Unlimited Wash Club packages, and upselling products. The company describes opportunities for career growth and advancement into leadership roles, with training and skill development to support employees’ progression. Team Members greet customers, help ensure satisfaction before and after washes, perform quality-control checks, follow safety procedures, respond calmly to customer concerns, and learn to operate basic retail equipment and understand the wash process. The job requires working outdoors in all weather, moving and standing throughout a shift, and working flexible hours that include weekends.

Requirements

  • High school diploma or equivalent, or current enrollment.
  • Ability to work flexible hours, including weekends.
  • Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
  • Ability to work outdoors in all weather conditions.
  • Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
  • Positive attitude, willingness to take direction, and professional appearance.
  • Ability to follow safety guidelines and wear required safety equipment.

Responsibilities

  • Educate customers about the benefits of the Unlimited Wash Club.
  • Greet customers and create positive first impressions that exceed expectations.
  • Engage with customers before and after washes to ensure satisfaction.
  • Perform accurate quality-control checks.
  • Comply with safety protocols and standard operating procedures.
  • Address customer escalations calmly and professionally.
  • Operate basic retail equipment, including computers and point-of-sale systems.
  • Promote memberships to new customers and present wash packages and products to customers.
  • Learn the wash process and equipment.
  • Perform other related duties as assigned.

Benefits

  • Pay increases tied to training and skill development
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company-provided uniforms
  • Paid vacation (per Employee Manual)
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