Car Wash Attendant - Clean Express Auto Wash
About The Position
The Car Wash Attendant is a team member at Clean Express Auto Wash, part of Express Wash Concepts. The role focuses on providing exceptional customer service and supporting sales by presenting monthly Unlimited Wash Club packages and upselling products. Team members are offered opportunities for growth and advancement into leadership roles, supported by training and skill development. The work also involves educating customers about the Unlimited Wash Club, making a positive first impression, engaging with customers before and after washes, performing quality-control checks, following safety procedures, addressing customer concerns, using basic retail equipment, and learning the wash process and equipment. The role requires working outdoors in all weather conditions and remaining active throughout the shift.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Educate customers on the benefits of the Unlimited Wash Club.
- Greet customers and exceed expectations by making positive first impressions.
- Engage with customers before and after washes to help ensure satisfaction.
- Perform accurate quality-control checks.
- Comply with safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Operate basic retail equipment, including computers and point-of-sale systems.
- Present membership options to new customers and upsell products to existing customers.
- Learn the wash process and equipment.
- Perform other related duties as assigned.
Benefits
- Pay increases tied to training and skill development.
- Recognition programs.
- Ongoing training and professional development.
- Unlimited Wash Club membership.
- 50% off retail items.
- Company-provided uniforms.
- Paid vacation per the Employee Manual.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
