Car Wash Attendant - Clean Express Auto Wash
About The Position
As a Team Member at Clean Express Auto Wash, you will provide exceptional customer service and support sales by engaging customers, presenting monthly unlimited car wash packages, and upselling products. You will educate customers about the Unlimited Wash Club, greet customers, help ensure their satisfaction before and after washes, and conduct quality control checks. The role also involves following safety protocols and operating procedures, responding calmly to customer escalations, using basic retail equipment such as computers and POS systems, and learning the wash process and equipment. Other related duties may be assigned.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Provide exceptional customer service and engage customers in sales efforts.
- Present monthly unlimited car wash packages and upsell products to existing customers.
- Educate customers on the benefits of the Unlimited Wash Club and pitch memberships to new customers.
- Greet customers and create positive first impressions.
- Engage with customers before and after washes to ensure their satisfaction.
- Perform accurate quality control checks.
- Comply with safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Operate basic retail equipment, including computers and POS systems.
- Learn the wash process and equipment.
- Perform other related duties as required and assigned.
Benefits
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation (per Employee Manual)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
