Car Wash Attendant Lead

Chevron Stations•Redwood City, CA

20d•Onsite

About The Position

Chevron Stations Inc. is seeking a Car Wash Attendant Lead to provide customer service and support daily operations at an Express Wash site. The role includes selling car wash services and unlimited memberships, processing transactions, helping customers understand pricing and services, and guiding vehicles into the car wash conveyor. The attendant maintains a safe, clean, and inviting site, stocks chemicals and equipment, and follows safety procedures and daily checklists. The position supports the car wash site manager with daily supervision, including training new team members, completing and submitting paperwork and required reports, and providing backup when the manager is absent. Employees must learn Ducky’s at Chevron Wash Core Values, the Carwash Service Menu, and Unlimited Scripts before their first shift. The job is outdoors, repetitive, and may involve occasional work and travel between Chevron Stations Inc. Express Wash locations. Weekend, holiday, and varied-hour availability is required.

Requirements

Demonstrated ability to motivate others and work cooperatively with confidence in work processes and goals.
Sufficient proficiency in English to understand company policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Strong verbal and interpersonal communication skills, including attentive listening and clear communication.
Ability to organize and keep the car wash site clean and inviting.
Strong problem-solving skills.
Resilient, consistent, self-motivated approach and ability to stay active and engaged.
Professional presentation and conduct when interacting with customers.
Valid driver’s license.
Must be at least 18 years old to work in California locations.
Must be able to work weekends, holidays, and various hours.
Ability to stand for long periods at the kiosk or car wash conveyor entrance.
Ability to lift at least 50 pounds.
Ability to occasionally bend, twist, and lift equipment and materials.

Nice To Haves

Retail and/or hospitality experience preferred.

Responsibilities

Resolve customer service concerns and provide outstanding customer service.
Take orders for Unlimited Memberships and sell memberships accurately and efficiently.
Handle credit card transactions through the kiosk and assist customers with transactions.
Clean and maintain the car wash site and equipment, including completing daily checklists.
Assist customers with questions about pricing, services, and the car wash process.
Guide customers into the car wash conveyor.
Sell car wash services and unlimited memberships.
Maintain and stock chemicals and equipment.
Follow safety guidelines and procedures to maintain a safe work environment.
Support the car wash site manager with supervision of daily activities and provide backup when the manager is absent.
Assist with training new team members, complete and submit necessary paperwork, and submit required reporting.
Learn Ducky’s at Chevron Wash Core Values, Carwash Service Menu, and Unlimited Scripts before the first shift.
Occasionally work and travel between Chevron Stations Inc. Express Wash locations.