Car Wash Attendant Lead

Chevron Stations•Redwood City, CA
•Onsite

About The Position

Chevron Stations Inc. (CSI) is hiring a Car Wash Attendant Lead to provide customer service and support daily operations at its car wash locations. The role includes selling car wash services and unlimited memberships, helping customers with pricing and transactions, maintaining the site and equipment, and supporting the car wash site manager with daily supervision and reporting. The attendant lead may provide backup when the site manager is absent and assist with training new team members. The position is outdoors and repetitive, and may involve occasional work and travel between CSI Express Wash locations.

Requirements

  • Demonstrated ability to motivate others and work cooperatively as a teammate with confidence in work processes and goals.
  • Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
  • Strong verbal and interpersonal communication skills, including attentive listening and clear communication.
  • Strong problem-solving skills.
  • Ability to organize and keep the car wash site clean and inviting.
  • Must be resilient, consistent, self-motivated, and comfortable staying active and engaged.
  • Must maintain professionalism in appearance, conduct, and interactions with customers.
  • Valid driver’s license.
  • Must be at least 18 years old to work at California locations.
  • Must be able to work weekends, holidays, and various hours.
  • Must be able to stand for long periods at the kiosk or car wash conveyor entrance.
  • Must be able to lift at least 50 pounds and occasionally bend, twist, and lift equipment and materials.

Nice To Haves

  • Retail and/or hospitality experience preferred.

Responsibilities

  • Resolve customer service concerns and provide outstanding customer service.
  • Take customer orders for unlimited memberships and sell memberships accurately and efficiently.
  • Sell car wash services and assist customers with questions about pricing, services, and the car wash process.
  • Guide customers onto the car wash conveyor.
  • Handle credit card transactions at the kiosk and help customers process transactions.
  • Clean and maintain the car wash site and equipment; keep the site organized, clean, and inviting.
  • Maintain and stock chemicals and equipment.
  • Complete daily checklists and follow safety guidelines and procedures to help maintain a safe and clean working environment.
  • Support the car wash site manager with daily activities and provide backup when the manager is absent.
  • Assist with supervisory responsibilities, including training new team members, completing and submitting paperwork, and submitting required reports.
  • Learn Ducky’s at Chevron Wash Core Values and the Carwash Service Menu and Unlimited Scripts before the first shift.

Benefits

  • Direct deposit with competitive weekly pay.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Recognition Program.
  • Loyalty Service Time Program.
  • Commuter Benefit Program.
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