Car Wash Assistant Manager Level 2

Circle K • Bullhead City, AZ

2d • Onsite

About The Position

The Car Wash Assistant Manager Level 2 is responsible for training and coaching staff, performing employee engagement activities, and assuming Site Manager responsibilities when needed. This role involves performing and training all duties of CSR, S1, and S2 positions, providing excellent customer service, resolving customer issues, and ensuring customer satisfaction. The Assistant Manager must also report incidents, ensure site safety procedures and vehicle damage claim procedures are followed, and maintain open availability, including working opposite shifts of the Site Manager.

Requirements

• High school diploma plus 6 months to 1 year retail and management work experience preferred.
• Leadership and communication skills including active listening.
• Experience with team building.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Proficient computer skills.
• Strong work ethic and professional attitude.
• Three+ years of retail experience, with at least one year in a supervisory/management role.
• Ability to successfully train, and coach staff, perform activities around employee engagement, and recognition.
• Performs shift supervision and assumes Site Manager’s responsibilities when needed.
• Perform and train all duties of CSR, S1, S2 positions in accordance with company guidelines and performance standards.
• Provides prompt, courteous customer service and professionally resolves customer issues.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner.
• Reports all incidents (employee or customer injuries, property damage etc.) to the Site Manager.
• Ensure the site follows all approved safety procedures.
• Ensure the site follows all approved vehicle damage claim procedures.
• Ability to have open availability.
• Ability to work opposite shift of Site Manager.

Nice To Haves

• Candidates with supervisory experience from a Big Box environment or auto industry, car wash or lube store are encouraged to apply.

Responsibilities

• Successfully train and coach staff, perform activities around employee engagement, and recognition.
• Perform shift supervision and assume Site Manager’s responsibilities when needed.
• Perform and train all duties of CSR, S1, S2 positions in accordance with company guidelines and performance standards.
• Provide prompt, courteous customer service and professionally resolve customer issues.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner.
• Report all incidents (employee or customer injuries, property damage etc.) to the Site Manager.
• Ensure the site follows all approved safety procedures.
• Ensure the site follows all approved vehicle damage claim procedures.
• Perform other duties and responsibilities as assigned.
• Maintain open availability.
• Work opposite shift of Site Manager.

Benefits

• Competitive Pay plus commission opportunities
• Paid Time Off Leave
• Medical, Dental, and Vision Coverage available to Full-Time employees after 60 days
• 401(K) plans with company match
• Tuition Reimbursement
• Work with fun motivated people
• Free Employee Car Wash Membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED