Car Sales Shared Services Coordinator

Enterprise•St. Louis, MO

10d•Hybrid

About The Position

Serve as the main contact for the management teams and the group admin offices. Ensure car sales files are processed accurately and on time. Liaise with lenders and product vendors to support dealership operations. Answer funding-related questions and provide expert guidance. Participate in strategy meetings to improve processes and customer experience.

Requirements

Strong organizational and communication skills
Ability to build relationships across teams and with external partners
A proactive mindset and attention to detail
High School Diploma/GED Required
Must have 2+ years of customer service and/or administrative experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Nice To Haves

Proficiency in Executing, Working With a Team, Customer Service, Detail-Oriented, Analyzing, Communication, Flexibility

Responsibilities

Act as the primary contact for assigned Groups, providing expertise in car sales processing, accounting, and compliance
Deliver high-quality service to internal and external customers
Communicate weekly, monthly, and annual reports to Groups
Lead group calls to review reporting and performance metrics
Monitor daily reporting to ensure timely completion and funding of car sales transactions
Assist with processing transactions throughout the month
Resolve issues related to funding, data entry, and collections
Handle branch-specific requests such as auditing files, managing returned vehicles, and scanning documents
Partner with Groups and Shared Services to identify trends and resolve problems
Build and maintain strong relationships with teams and vendors
Participate in meetings to share insights and improve customer experience