Car Sales Shared Services Coordinator

Enterprise Holdings • Clayton, MO

10d • Hybrid

About The Position

Are you a highly organized communicator who thrives in a fast-paced, customer-focused environment? Join our team as a Car Sales Shared Services Coordinator and become the go-to partner for the dealerships and group operations! This role is located at the Enterprise Mobility Lakeside campus in Maryland Heights, MO.

Requirements

• Strong organizational and communication skills
• Ability to build relationships across teams and with external partners
• A proactive mindset and attention to detail
• High School Diploma/GED Required
• Must have 2+ years of customer service and/or administrative experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Nice To Haves

• Proficiency in executing tasks
• Ability to work effectively in a team
• Strong customer service skills
• Detail-oriented approach
• Analytical skills
• Effective communication skills
• Flexibility in approach

Responsibilities

• Serve as the main contact for the management teams and the group admin offices
• Ensure car sales files are processed accurately and on time
• Liaise with lenders and product vendors to support dealership operations
• Answer funding-related questions and provide expert guidance
• Participate in strategy meetings to improve processes and customer experience
• Act as the primary contact for assigned Groups, providing expertise in car sales processing, accounting, and compliance
• Deliver high-quality service to internal and external customers
• Communicate weekly, monthly, and annual reports to Groups
• Lead group calls to review reporting and performance metrics
• Monitor daily reporting to ensure timely completion and funding of car sales transactions
• Assist with processing transactions throughout the month
• Resolve issues related to funding, data entry, and collections
• Handle branch-specific requests such as auditing files, managing returned vehicles, and scanning documents
• Partner with Groups and Shared Services to identify trends and resolve problems
• Build and maintain strong relationships with teams and vendors
• Participate in meetings to share insights and improve customer experience

Benefits

• A career path with advancement and growth opportunities
• 14 days paid time off within your first year
• 6 paid holidays
• Full benefits
• 401K
• Profit sharing
• Great discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED