Capture Manager

Sedgwick • Telecommuter NJ, IL

4d

About The Position

The Capture Manager is an individual contributor on Sedgwick’s Strategy, Business Development, and Partnership team, with responsibility across the full sales cycle. The role gathers and analyzes business intelligence, develops pipeline forecasts, and uses CRM and research tools to inform business decisions and growth. It leads the development and execution of capture strategies, proposals, and client presentations, while supporting contracting, implementation, and program go-live. The position influences cross-functional teams, helps strengthen organizational capacity, and contributes to business development knowledge and training. Its focus is initially casualty business development, with potential to expand into absence management, property, and specialty lines as organizational priorities evolve. The role helps expand market presence, strengthen brand reputation, and support long-term business development success.

Requirements

• At least eight years of relationship building, capture/proposal management, and strategic planning in claims management or risk management, or an equivalent combination of education and experience.
• Excellent oral communication and presentation skills.
• Strong writing skills, including the ability to produce clear, persuasive, and tailored business development content.
• Computer literacy, including Microsoft Office, LinkedIn, and AI-assisted research tools.
• Demonstrated ability to use CRM platforms such as Microsoft Dynamics CRM for pipeline management and reporting.
• Ability to work independently, showing initiative and self-motivation.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills, including empathy and active listening.
• Ability to create comprehensive, accurate, and constructive written reports.
• Ability to work in a team environment and actively give and receive constructive feedback.
• Ability to meet or exceed Performance Competencies.
• Strong negotiation, influencing, and stakeholder engagement skills.

Nice To Haves

• Bachelor’s degree in marketing, business administration, or a related field from an accredited college or university.

Responsibilities

• Contribute to pipeline forecasting, lead capture, and competitive analysis tools and dashboards using Microsoft CRM, GovWin, LinkedIn, and AI-assisted research tools.
• Research and analyze clients, stakeholders, partners, and competitors to inform Business Development Plans.
• Develop business cases for targeted opportunities, including value propositions, risk and benefit analyses, revenue projections, and alignment with organizational growth goals.
• Support all stages of the sales cycle, including forecasting, lead capture, proposal development, client presentations, contracting, implementation, and program go-live.
• Develop proposal strategies and deliverables, including partner strategies, staffing plans, pricing approaches, and technical summaries, in partnership with the growth leader.
• Create presentations and related post-proposal materials for client sales opportunities.
• Track and report metrics and ROI for capture strategies, lead conversion rates, and proposal success rates to support continuous improvement and business development decisions.
• Provide training, coaching, and technical guidance to proposal and business development teams under the direction of the growth leader.
• Provide insights for weekly updates and periodic briefings for decision-makers and key business contributors.
• Create client-facing content, including white papers and persuasive marketing materials, that communicates organizational value and differentiators.
• Maintain networks of relevant local partners, such as brokers and MBE/WBE firms.
• Support brand and organizational positioning and stakeholder engagement strategies.
• Provide direction across teams as an individual contributor without direct supervisory responsibility.
• Represent the business development team at industry events and support related strategy as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior