Capital Program Manager

Massachusetts School Building Authority•Boston, MA

About The Position

The Capital Program Manager oversees the procedures, systems, and tools used to inform school districts about the Statement of Interest (SOI) process, Eligibility Period requirements, and timelines and deliverables for Feasibility Study/Schematic Design and Construction Administration phases. The role oversees district communications and SOI and Eligibility phase requirements, and supervises Program Managers and Project Coordinators, including hiring and training. The position works in partnership with Project Managers to communicate requirements to districts in the MSBA capital pipeline. The Capital Program Manager administers and oversees grant processes for the MSBA Core Program and Accelerated Repair Program, from SOI filing through final audit for approved projects. The role manages communications, project timelines, staff, documentation, compliance, and reporting; prepares recommendations and materials for internal review; and provides status reports to Capital Planning leadership. The position also coordinates across departments and participates in meetings and site visits.

Requirements

  • Bachelor’s degree in a related field.
  • Five to ten years of applicable professional experience, including at least two years in a supervisory capacity.
  • Previous experience and demonstrated success managing employees.
  • Experience with professional communications, including business letter and email writing, meeting summaries, and phone etiquette.
  • Strong verbal and written communication skills, including the ability to gather, analyze, and present complex technical information clearly and concisely.
  • Ability to guide questions and concerns through a solution process and access resources efficiently.
  • Ability to manage multiple tasks involving complex and varied problems.
  • Experience with data analysis using complex spreadsheets.
  • Proficiency in Microsoft Office 365, including Excel, Word, PowerPoint, and Outlook.
  • Ability to work independently and as part of a team.
  • Ability and willingness to occasionally travel to project sites.

Nice To Haves

  • Knowledge of Massachusetts municipal government operations and experience working with federal, state, county, or local government.
  • Knowledge of Massachusetts laws, including MGL Chapter 30, Chapter 149A, and Chapter 7 construction-related laws.

Responsibilities

  • Develop procedures and train and supervise assigned Program Managers and Project Coordinators in standardized documents and processes for communicating MSBA capital grant processes to districts.
  • Oversee team communications to ensure they meet MSBA standards, including correspondence issued by Project Coordinators or prepared for the Director of Capital Planning’s signature.
  • Manage capital planning timelines, identify Facilities Assessment Subcommittee and Board agenda items, and develop project recommendations for review and inclusion in Board packages.
  • Provide the Director and Deputy Director of Program Management with timely reports on project tasks and team and agency initiatives.
  • Coordinate the annual Core Program and biennial Accelerated Repair Program SOI filing processes through the online system.
  • Manage communications and timelines supporting districts, oversee staff responses to district inquiries, and coordinate communications before, during, and after site visits with local officials.
  • Review submission materials and develop presentations for Capital Planning and Executive Staff.
  • Advance recommendations for district invitations to applicable MSBA programs under the MSBA Capital Plan.
  • Oversee grant administration for Core and Accelerated Repair Program projects from start to finish, ensuring documentation, compliance, and reporting are accurate and timely.
  • Lead and train Program Team staff; coordinate and collaborate across departments; and conduct meetings and site visits to provide updates and recommendations.
  • Recruit, select, orient, and train employees to maintain assigned staff levels.
  • Lead employees toward departmental and individual performance results; communicate job expectations; and establish, monitor, and appraise performance.
  • Manage, coach, and counsel employees and ensure compliance with MSBA policies, procedures, and productivity standards.
  • Respond to employee and management inquiries, participate in ongoing team training, support department initiatives, and perform other assigned duties.
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