Capacity & Performance Analyst
About The Position
Empower AI is seeking a Capacity and Performance Analyst for an exciting opportunity at the Department of State. This role is responsible for the development and maintenance of the Capacity Management Plan (CMP) supporting the hybrid VPC and global IT infrastructure for the customer. The CMP will detail current performance and utilization, forecasting future requirements, identifying capacity issues, and outlining plans to enhance performance and meet business needs. The CMP should also describe capacity management processes and procedures and address any financial impacts associated with risk assessments and recommendations.
Requirements
- 6+ years of experience
- Bachelor's in IT or related field
- Secret Security Clearance
Nice To Haves
- COMP TIA Sec + Certification
- ITIL4 Foundation Certification
Responsibilities
- Develop and maintain the Capacity Management Plan (CMP) supporting the hybrid VPC and global IT infrastructure.
- Detail current performance and utilization within the CMP.
- Forecast future requirements and identify capacity issues.
- Outline plans to enhance performance and meet business needs.
- Describe capacity management processes and procedures.
- Address financial impacts associated with risk assessments and recommendations.
- Define and develop capacity utilization metrics to support infrastructure expansion planning and budgeting.
- Implement tools for effective capacity monitoring and trend analysis across IT infrastructure, applications, and environments.
- Utilize advanced analytics and ML to predict resource needs and prevent performance degradation.
- Advise the customer on establishing capacity management thresholds for all systems, applications, databases, and infrastructure components.
- Continuously monitor IT resource usage to proactively identify and address capacity and performance issues.
- Perform tuning activities to optimize IT infrastructure capacity and performance in coordination with change management processes.
- Capture and analyze trending information to forecast current and future capacity requirements.
- Ensure trending data is integrated into monitoring systems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
