Capacity Planner Data Analyst

Fiserv•Stafford, TX

1d•Onsite

About The Position

You will develop and maintain forecasting and capacity planning models that support print production readiness, staffing, equipment planning, and client commitments. You will work with partners across Operations to analyze volume trends, evaluate capacity impacts, and improve planning accuracy. Your work helps Output Services make informed operational decisions and meet service commitments.

Requirements

4+ years of experience in data analysis, forecasting, capacity planning, production planning, or operations analytics
4+ years of experience using SQL to query, validate, and analyze operational or production data
4+ years of experience building analytical models, dashboards, or reports using Python, Snowflake, Power BI, or similar data and visualization tools
4+ years of experience identifying trends, measuring variance, and translating data into operational recommendations for business partners or leadership
Bachelor's degree in Data Analytics, Statistics, Mathematics, Industrial Engineering, Business Analytics, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting forecasting, scheduling, or capacity planning in a production, print, mail, or operations environment
Experience building scenario models or what-if analyses to support staffing, equipment, or facility decisions
Experience contributing to business cases for capital investments or operational changes
Experience presenting analytical findings to senior leaders

Responsibilities

Develop rolling production forecasts using historical volume data, product mix trends, and business inputs from Finance, Customer Service, client forecasts, and Operations
Evaluate forecast accuracy, identify sources of variance, and refine forecasting methodologies to improve model performance over time
Design and maintain capacity planning models that support facility, equipment, staffing, schedule, business continuity planning, and materials planning decisions
Analyze operational data using SQL, Python, Snowflake, and Power BI to generate reporting, control charts, scenario models, and planning insights
Perform what-if analyses to assess the operational impact of changes in schedules, staffing levels, machine capacity, run rates, product mix, and client volumes
Advise business leaders on schedule adjustments, overtime needs, downtime planning, alternate production processes, and workload balancing across facilities
Support business case development for equipment investments and new client opportunities by translating volume forecasts and capacity needs into financial and operational inputs

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.