Capability Manager - Remote

UnitedHealth Group•Eden Prairie, MN

6h•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Key responsibilities of this role include developing and implementing all operational business requirements, including technology needs, to ensure optimal operational design. Aligns business and/or product strategy, effective design and development, and ongoing management of the portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities. Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Represent and cascade the vision and current scope definition to working teams. Support the prioritization of capabilities based on vision and scope. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
Experience and ability to influence and drive performance both in a direct and matrixed environment
Experience in developing program artifacts, including use cases, project plans, executive summaries, staffing analysis, financial assessments, etc.
Proficient EQ expertise with the ability to facilitate a cross functional team through process discussion and impact analysis
Demonstrated cross-functional leadership and the ability to take initiative
Demonstrated solid critical thinking, analytical and problem-solving abilities, including the ability to analyze, monitor, and create solutions using data
Demonstrated excellent prioritization, organization, communication, and time management skills
Demonstrated ability to set priorities and demonstrate sound judgment in handling complex situations
Demonstrated excellent presentation skills, with the ability to simplify and communicate complex data to executive teams, including leaders at the C-Suite level

Nice To Haves

Experience writing detailed requirements without ambiguity
Experience conducting research on business and user needs
Experience within Enterprise Clinical Services
Experience with process design
Understanding of development methodologies
Proven self-motivated with a mindset of continuous learning
Proven excellent critical thinking and analytical skills
Demonstrated solid financial acumen
Demonstrated ability to influence and hold individuals accountable without formal authority

Responsibilities

For technical projects, assist and drive management and evolution of assigned capabilities
Resolves problems, and provides guidance to team members
Manages to timelines and schedules of the product requirements
Adapts departmental plans and priorities to address business and operational challenges- Influences or provides input to forecasting and planning activities
Collaborate and facilitate stakeholder discussions to ensure requirements are captured and internal stakeholders are aligned
Support the translation of capabilities to features and working product
Manages to timelines and schedules of the product requirements
Ensure complete operational readiness during the execution phase of Implementations
Work cross-functionally with teams broadly across the enterprise to engage with business resources, understand complex business models, and analyze data for performance outcomes
Act as a key liaison between the cross functional team and operational partners