Cannabis Advisor

Verano•Reno, NV

7d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting in a retail environment, and may manage patient records in some cases. The role helps customers and patients understand cannabis products and their uses as wellness products, without providing medical advice. The advisor also supports store operations, including transactions, inventory, online orders, merchandising, cleanliness, and compliance with applicable regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for cannabis customer care.
Help customers and patients navigate cannabis products and learn about their use as wellness products.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced retail environment.
Provide information about types, methods, and efficacy of cannabis products without providing medical advice.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify the accuracy of online orders before pickup.
Understand and apply local and state compliance regulations.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system accurately reflects product availability.
Perform other duties as assigned.