Cannabis Advisor

Verano•Auburndale, FL

5d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting, and may also manage patient records. The role helps customers and patients understand cannabis products and their potential use as wellness products without providing medical advice. It involves customer-facing retail service, product and inventory handling, compliance with applicable laws, and working with managers and other Cannabis Advisors in a fast-paced retail environment.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with all applicable local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for attentive cannabis customer care.
Help customers and patients navigate cannabis products and explain their potential use as wellness products without providing medical advice.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced, dynamic retail environment.
Provide information about cannabis product types, methods of use, and efficacy.
Participate in ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify online orders for accuracy before pickup.
Understand and follow detailed local and state compliance regulations.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the point of sale and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.