Cannabis Advisor

Verano•Orlando, FL

4d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to cannabis customers and patients, and may manage patient records. The role pays $15 per hour plus tips, with weekly pay periods. The advisor helps customers understand cannabis products and their potential wellness applications, without providing medical advice, while supporting a compliant and well-maintained retail environment. The position requires working with customers, patients, managers, and other advisors in a fast-paced retail setting. Duties also include processing transactions and orders, maintaining inventory accuracy, stocking and merchandising products, and following applicable cannabis regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry, as well as safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for attentive cannabis customer care.
Help customers and patients navigate cannabis products and explain how they may be used as wellness products, without providing medical advice.
Build rapport with regular customers and patients to encourage repeat business.
Work collaboratively in a fast-paced retail environment and provide support to managers and other Cannabis Advisors as needed.
Provide information about product types, methods, and efficacy.
Remain open to ongoing cannabis education and training.
Keep the workstation and storefront clean, organized, and sanitized.
Verify the accuracy of online orders before pickup.
Understand and apply detailed compliance requirements under local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the point of sale and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.
Manage patient records in some cases.