CANCER CENTER SCHEDULER, FH - CLINIC- BREAST CARE

Froedtert•Milwaukee, WI

17d•Onsite

About The Position

Coordinates scheduling for complex multidisciplinary care across the network for established patients receiving comprehensive cancer care. In partnership with patients, navigates the health care system by facilitating communication among patients, families, the patient care team, multiple clinic departments, and providers. Triages a high volume of incoming phone calls and scheduling work queues to ensure patients receive coordinated, sequential, and timely care. This is an onsite position at Froedtert Hospital in Milwaukee, Wisconsin, with a 1.0 FTE and 40 standard hours per week. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

An associate degree is required.
In lieu of an associate degree, a high school diploma and at least two years of experience in intake, registration, or scheduling, or one year of Cancer Center Scheduling experience, is required.
Knowledge of medical terminology.
Professional written and verbal communication and interpersonal skills.
Ability to identify critical issues and exercise independent judgment.
Demonstrated attention to detail and ability to analyze, solve problems, organize, and manage multiple priorities.
Excellent follow-up skills.
Proficiency with Microsoft Word, Excel, and Microsoft Office systems.
Critical thinking skills.

Nice To Haves

Experience with complex oncology scheduling systems is preferred.
Completion of a medical terminology course is preferred.
A bachelor's degree is preferred.

Responsibilities

Coordinate scheduling of complex multidisciplinary care for established patients receiving comprehensive cancer care.
Navigate the health care system in partnership with patients.
Facilitate communication among patients, families, the patient care team, clinic departments, and providers.
Triage incoming phone calls and scheduling work queues to help ensure coordinated, sequential, and timely care.