Cancer Center Coordinator - Infusion Center - Full Time - Days - 8hr West Covina (Pavilion)
About The Position
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. The Cancer Center Coordinator is responsible for the accurate, courteous, professional and timely processing of all Ambulatory clinic and acute treatment registrations and verification process of insurance coverage per hospital and department policy and procedures. Verifies insurance eligibility/benefits, obtains authorizations, requests and accurately documents patient’s financial responsibility. Ensure patient account is ready for billing and collections. Prepares and coordinates all referrals. Arrange appointments on behalf of patients. Answers incoming calls and communicates with patients to ensure follow-through with referrals. Supports office in synchronizing appointments, authorizations and test in other clinics. This position provides documentation support, communication enhancements and other support activities in the coordination of patient care.
Requirements
- High School or equivalent preferred.
- Bilingual preferred.
- Three to five years in healthcare setting, especially in an oncology practice preferred.
- Excellent customer service skills.
- Computer skills for data entry.
- Knowledge of medical terminology preferred.
- Admission/registration and insurance verification experience preferred.
Responsibilities
- Accurate, courteous, professional and timely processing of all Ambulatory clinic and acute treatment registrations and verification process of insurance coverage per hospital and department policy and procedures.
- Verifies insurance eligibility/benefits, obtains authorizations, requests and accurately documents patient’s financial responsibility.
- Ensure patient account is ready for billing and collections.
- Prepares and coordinates all referrals.
- Arrange appointments on behalf of patients.
- Answers incoming calls and communicates with patients to ensure follow-through with referrals.
- Supports office in synchronizing appointments, authorizations and test in other clinics.
- Provides documentation support, communication enhancements and other support activities in the coordination of patient care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
