HEDIS Quality Outreach Coordinator - Full Time - Days - 8hr Covina

Emanate Health Foothill Presbyterian HospitalCovina, CA
Onsite

About The Position

Perform outbound calls to beneficiaries regarding quality measures and surveying patients on simple health questions. The HEDIS Outreach Coordinator will also assist with inputting authorizations, ordering lab work, scheduling appointments with provider and radiology facilities, contacting provider and other facilities to collect medical records. Willing and able to travel to local provider offices.

Requirements

  • High School diploma or equivalent preferred
  • Bilingual in Spanish strongly preferred
  • One (1) year experience in clinical setting preferred
  • Familiarity with managed care, commercial and point of service medical care preferred
  • HEDIS experience preferred
  • Computer literate with knowledge and experience with specific software such as Word, Excel, Access

Responsibilities

  • Perform outbound calls to beneficiaries regarding quality measures
  • Survey patients on simple health questions
  • Assist with inputting authorizations
  • Order lab work
  • Schedule appointments with provider and radiology facilities
  • Contact provider and other facilities to collect medical records
  • Travel to local provider offices
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