Campus Transformation Desktop Coordinator

TEKsystems•New York, NY

3d•$22 - $27•Onsite

About The Position

This role involves conducting pre-move site surveys to verify user locations, workstation assignments, and technology requirements. The coordinator will gather and document desktop inventory, peripheral information, infrastructure details, and user-specific technology needs. They will reconcile discrepancies between project plans and onsite conditions, communicating risks and dependencies to project leadership. The position supports office move activities, installs, adds, and changes (IMAC) initiatives, and provides Day 1 and Day 2 support after moves and deployments. The coordinator will track and coordinate the resolution of move-related issues, maintain organized inventory and storage areas, and update various project documentation. Collaboration with project managers, deployment technicians, support teams, and business stakeholders is essential to ensure timely project deliverables. The role also involves monitoring field readiness, maintaining status visibility, and communicating project progress. Travel to locations throughout New York City, Long Island, and Westchester County is required.

Requirements

1-3 years of experience in project coordination, desktop support, deployment support, field services, workplace technology, or IT operations support.
Highly organized.
Customer-focused.
Capable of managing multiple priorities while maintaining attention to detail.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to work independently and proactively identify priorities.
Experience maintaining project documentation, inventories, trackers, and issue logs.
Comfortable interacting with both technical and non-technical stakeholders.
Comfortable traveling regularly between locations throughout the New York metro area.

Nice To Haves

Bachelor's degree preferred.
Previous experience supporting office moves, technology deployments, or infrastructure projects preferred.
Healthcare experience is a plus but not required.

Responsibilities

Conduct pre-move site surveys using project-provided documentation to verify user locations, workstation assignments, and technology requirements.
Gather and document desktop inventory, peripheral information, infrastructure details, and user-specific technology needs.
Reconcile discrepancies between project plans and onsite conditions while communicating risks, concerns, and dependencies to project leadership.
Coordinate office move activities, installs, adds, and changes (IMAC) initiatives across different locations.
Support deployment teams by organizing, validating, and tracking desktop equipment against approved project plans.
Provide Day 1 and Day 2 support following office moves, deployments, and new-site openings.
Track and coordinate resolution of move-related issues through completion or escalation.
Maintain organized inventory and storage areas for project equipment, desktop assets, and peripherals.
Update project trackers, issue logs, completion reports, asset records, and project documentation.
Partner with project managers, deployment technicians, support teams, and business stakeholders to ensure project deliverables are completed on schedule.
Monitor field readiness, maintain status visibility, and communicate project progress to relevant stakeholders.
Travel to locations throughout New York City, Long Island, and Westchester County in support of project activities.