Campus Transformation Desktop Coordinator

TEKsystemsNew York, NY
$22 - $27Onsite

About The Position

The Campus Transformation Desktop Coordinator will conduct pre-move site surveys to verify user locations, workstation assignments, and technology requirements. This role involves gathering and documenting desktop inventory, peripheral information, infrastructure details, and user-specific technology needs. The coordinator will reconcile discrepancies between project plans and onsite conditions, communicating risks and concerns to project leadership. They will also coordinate office move activities, installs, adds, and changes (IMAC) initiatives, and support deployment teams by organizing, validating, and tracking desktop equipment. Day 1 and Day 2 support following office moves, deployments, and new-site openings will be provided, along with tracking and coordinating the resolution of move-related issues. Maintaining organized inventory and storage areas for project equipment, desktop assets, and peripherals, as well as updating project trackers, issue logs, completion reports, asset records, and project documentation are key responsibilities. The role requires partnering with project managers, deployment technicians, support teams, and business stakeholders to ensure project deliverables are completed on schedule, monitoring field readiness, maintaining status visibility, and communicating project progress. Travel to locations throughout New York City, Long Island, and Westchester County is required.

Requirements

  • 1-3 years of experience in project coordination, desktop support, deployment support, field services, workplace technology, or IT operations support.
  • Highly organized.
  • Customer-focused.
  • Capable of managing multiple priorities while maintaining attention to detail.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work independently and proactively identify priorities.
  • Experience maintaining project documentation, inventories, trackers, and issue logs.
  • Comfortable interacting with both technical and non-technical stakeholders.
  • Comfortable traveling regularly between locations throughout the New York metro area.

Nice To Haves

  • Bachelor's degree preferred.
  • Previous experience supporting office moves, technology deployments, or infrastructure projects preferred.
  • Healthcare experience is a plus but not required.

Responsibilities

  • Conduct pre-move site surveys using project-provided documentation to verify user locations, workstation assignments, and technology requirements.
  • Gather and document desktop inventory, peripheral information, infrastructure details, and user-specific technology needs.
  • Reconcile discrepancies between project plans and onsite conditions while communicating risks, concerns, and dependencies to project leadership.
  • Coordinate office move activities, installs, adds, and changes (IMAC) initiatives.
  • Support deployment teams by organizing, validating, and tracking desktop equipment against approved project plans.
  • Provide Day 1 and Day 2 support following office moves, deployments, and new-site openings.
  • Track and coordinate resolution of move-related issues through completion or escalation.
  • Maintain organized inventory and storage areas for project equipment, desktop assets, and peripherals.
  • Update project trackers, issue logs, completion reports, asset records, and project documentation.
  • Partner with project managers, deployment technicians, support teams, and business stakeholders to ensure project deliverables are completed on schedule.
  • Monitor field readiness, maintain status visibility, and communicate project progress to relevant stakeholders.
  • Travel to locations throughout New York City, Long Island, and Westchester County in support of project activities.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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