Campus Team Associate (part-time) - San Juan Capistrano

US Campuses•San Juan Capistrano, CA

9d•Onsite

About The Position

The Campus Team Associate is the organizational engine of Saddleback Church’s San Juan Capistrano campus, supporting guests, volunteers, new believers, pastors, and directors by coordinating follow-up, data, facilities, communications, and events. The role helps ensure people have a clear next step and supports a growing bilingual church family. The Associate manages guest follow-up and next-step tracking; maintains attendance and reporting data in The Rock; coordinates room scheduling, facility requests, vendors, and contractors; prepares campus communications; supports the Campus Pastor and staff team; and organizes event logistics. The position serves on site Sunday mornings and may include occasional evening and seasonal events. Work is conducted in standard office conditions, with some outdoor work during services, events, and contractor walkthroughs. This is a part-time position based at the San Juan Capistrano campus. The estimated pay rate is $17–$20 per hour, depending on experience and qualifications. A Bachelor’s degree is preferred, or equivalent work experience. Saddleback Church is an equal opportunity employer and a faith-based religious organization; employees are expected to share its religious commitment.

Requirements

Two or more years of experience in an administrative, coordinator, or operations role.
Experience coordinating vendors, contractors, or facility requests.
Experience planning and managing events with many moving parts.
Experience with data entry and reporting in a church management system or database.
Committed Christian and member of Saddleback Church.
Confident using Google Workspace, Microsoft Office, and spreadsheets.
Able to learn technology quickly and adapt to changing needs.
Exceptional follow-through and attention to detail.
Able to manage many details and shifting priorities while meeting deadlines.
Warm and hospitable on the phone, by text, and in person.
Trustworthy with confidential information about people and families.
Able to work well with staff, volunteers, contractors, and vendors.
Comfortable taking direction from several leaders while keeping priorities clear.
Familiar with Saddleback Church’s vision and goals.

Nice To Haves

Experience using The Rock.
Experience serving on a Dream Team or volunteer team in a local church.
Bachelor’s degree, or equivalent work experience; a Bachelor’s degree is preferred.
Fluency in written and spoken English and Spanish is strongly preferred.
Working Genius strengths in Tenacity or Enablement are ideal.

Responsibilities

Manage Activate registration, reminder texts and emails, name tags, and attendance tracking in English and Spanish.
Follow up with every Activate guest within 48 hours and route small group and Dream Team interest to the appropriate leader.
Coordinate baptism logistics, including candidate scheduling, confirmation calls, shirts and towels, and photo follow-up.
Support Plan Your Visit guests with confirmations and warm handoffs to the concierge team.
Track decisions, baptisms, and group connections so each person has a documented next step.
Enter and reconcile weekly weekend attendance by service and language in The Rock.
Prepare the weekly campus scorecard for staff meetings.
Maintain Dream Team check-in data and capture how Activate guests found the church, distinguishing new Saddleback attenders, campus transfers, and returning attenders.
Run attendance-frequency reports to identify people attending less often and support timely outreach.
Manage the campus room-scheduling calendar, approve requests, and resolve conflicts across English, Spanish, Kids, Students, and outside groups.
Serve as staff point of contact for the volunteer Operations Dream Team, communicating weekly setup needs, facility requests, and event requirements.
Coordinate contractors and vendors, including access scheduling, scope confirmation, and work tracking; ensure insurance and approvals follow facilities and finance processes.
Maintain a log of open facility requests and track them through resolution.
Build and send the weekly eNews and coordinate the weekly Leader Hub email to Dream Team leaders, including Spanish translation timing.
Maintain the campus communications calendar and event promotion schedule; proofread English and Spanish communications for accuracy and consistency.
Manage the Campus Pastor’s calendar and scheduling requests.
Prepare staff meeting agendas, take notes, and track action items to completion.
Work with the Lake Forest Accounting Team to code campus staff credit card receipts and check requests; process purchase requests and expense reports.
Maintain shared team trackers and keep them current.
Manage registration, supplies, and logistics checklists for Family Sundays, Activate gatherings, Love Local Serve Days, and seasonal services.
Partner with ministry leads to support event logistics.
Serve on site Sunday mornings to support guest follow-up, data capture, and next-step tables.
Implement decisions made by the Campus Pastor and staff team; independently manage room scheduling within campus guidelines; and use discernment when communicating on the Campus Pastor’s behalf.