Campus Supervisor

Nexus Family Healing • Baltimore, MD

7d • $25 - $27 • Onsite

About The Position

Nexus Family Healing is looking to hire a Leadership-Focused Campus Supervisor for our Baltimore, MD location! Take the next step in your behavioral health career as a Campus Supervisor, where you'll coach and support frontline staff while ensuring high-quality, trauma-informed care for youth in residential treatment. In this rewarding leadership role, you'll help shape a therapeutic culture that empowers both clients and team members to grow, heal, and succeed. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

• High School Diploma & 2 years Nexus experience working in a treatment/counseling capacity for youth (e.g., residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) or 4 years external experience working with youth in a residential treatment facility; OR Associates Degree & 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility; OR Bachelor’s Degree, preferably in a social work, psychology, or clinically related field in social services, and minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility.
• Minimum of one year of Team Lead and/or supervisory experience is required.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
• Must successfully pass a DHS/DCFS/CJIS/DHHS/ODHS or other federal and state criminal background check
• All client-facing Nexus employees must successfully participate and complete a Safety Crisis Management (SCM) exam and training

Nice To Haves

• 1+ Experience working with families and trauma-exposed children, or adolescents is strongly preferred.

Responsibilities

• Supervise daily residential treatment operations, ensuring appropriate staffing levels, shift coverage, and a safe, therapeutic environment for clients.
• Lead, coach, mentor, and evaluate staff while promoting trauma-informed, strengths-based care and professional development.
• Assist with staff recruitment, onboarding, training, performance management, and scheduling, including timecard approval and coverage coordination.
• Support client admissions, treatment plan implementation, family engagement, and discharge planning to promote successful treatment outcomes.
• Monitor and ensure accurate, timely completion of client records, incident reports, medication documentation, and program communications.
• Oversee delivery of treatment services, ensuring compliance with individualized treatment plans, behavioral interventions, and family involvement goals.
• Maintain compliance with organizational policies, documentation standards, licensing requirements, and health and safety regulations.
• Identify and resolve program, staffing, client, and safety concerns while supporting continuous improvement initiatives.
• Participate in interdisciplinary team meetings, clinical discussions, and program planning to enhance service quality and client care.
• Respond effectively to emergencies, crises, and critical incidents using sound judgment and established protocols, including First Aid/CPR procedures.

Benefits

• Guaranteed salary, schedule, PTO, and health benefits!
• Guaranteed case load and positive impact on youth who need us the most
• Therapist Flexible Scheduling - based on client & family needs
• Four weeks paid time off (PTO) in the first year of employment
• Additional 8 Floating Holidays
• Comprehensive clinical and inter-department support - you don't have to do everything yourself!
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• Clinical Professional Development
• Company sponsored Clinical license renewal expense
• Company sponsored continuing education training
• Company sponsored supervision
• Receive professional training
• Maintain membership with a professional association

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level