Campus Supervisor

Nexus Family Healing•Baltimore, MD

6d•Onsite

About The Position

Nexus Family Healing is looking to hire a Leadership-Focused Campus Supervisor for our Baltimore, MD location! Take the next step in your behavioral health career as a Campus Supervisor, where you'll coach and support frontline staff while ensuring high-quality, trauma-informed care for youth in residential treatment. In this rewarding leadership role, you'll help shape a therapeutic culture that empowers both clients and team members to grow, heal, and succeed. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

High School Diploma & 2 years Nexus experience working in a treatment/counseling capacity for youth (e.g., residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) or 4 years external experience working with youth in a residential treatment facility; OR Associates Degree & 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility; OR Bachelor’s Degree, preferably in a social work, psychology, or clinically related field in social services, and minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility.
Minimum of one year of Team Lead and/or supervisory experience is required.
Valid driver’s license required.
Must meet state regulating agency and Home Office driving requirements
Must successfully pass a DHS/DCFS/CJIS/DHHS/ODHS or other federal and state criminal background check
All client-facing Nexus employees must successfully participate and complete a Safety Crisis Management (SCM) exam and training

Nice To Haves

1+ Experience working with families and trauma-exposed children, or adolescents is strongly preferred.

Responsibilities

Supervise daily residential treatment operations, ensuring appropriate staffing levels, shift coverage, and a safe, therapeutic environment for clients.
Lead, coach, mentor, and evaluate staff while promoting trauma-informed, strengths-based care and professional development.
Assist with staff recruitment, onboarding, training, performance management, and scheduling, including timecard approval and coverage coordination.
Support client admissions, treatment plan implementation, family engagement, and discharge planning to promote successful treatment outcomes.
Monitor and ensure accurate, timely completion of client records, incident reports, medication documentation, and program communications.
Oversee delivery of treatment services, ensuring compliance with individualized treatment plans, behavioral interventions, and family involvement goals.
Maintain compliance with organizational policies, documentation standards, licensing requirements, and health and safety regulations.
Identify and resolve program, staffing, client, and safety concerns while supporting continuous improvement initiatives.
Participate in interdisciplinary team meetings, clinical discussions, and program planning to enhance service quality and client care.
Respond effectively to emergencies, crises, and critical incidents using sound judgment and established protocols, including First Aid/CPR procedures.