Campus Store Manager
About The Position
The Campus Store Manager is a vital Slingshot employee integrated into the partner campus community. They are responsible for communicating with and fostering relationships with campus leadership, serving students and faculty, and acting as the on-campus point of contact for course materials. Managers serve as advocates for the campus and the link between the school and Slingshot. The role involves managing books, merchandise, meetings, and student workers, with busy periods during peak seasons following the higher education calendar and quieter times. Managers are expected to lead a team in fulfilling hundreds of orders and consistently meet daily targets during busy periods. The ideal candidate is customer-service focused, possesses grit and problem-solving abilities, understands operational processes, pays attention to detail, thrives on relationships, and can learn quickly, delegate, and take ownership. Slingshot is a course material subscription service aiming to provide affordable books to all students by the first day of class. Store teams connect Slingshot with the campus, striving to integrate Slingshot culture within campus partners. The role requires flexibility and adaptability in scheduling and function, with team members often stepping in to fill various roles. The company values teamwork, innovation, and character development, seeking individuals who desire to serve the campus community in developing future leaders.
Requirements
- Ability to communicate with and foster relationships with leadership on campus while also serving students and faculty
- Ability to excel in a fast-paced setting and handle a heavy workload during peak seasons
- Customer service focused
- Possess grit and a great problem-solving ability
- Ability to see how and why the processes work while also paying attention to the small details of the daily operation
- Thrive on relationships and like to have fun amidst chaos
- Open to learning
- Ability to think quickly
- Ability to delegate
- Ability to take ownership of the store
- Flexibility and adaptability in scheduling and function to serve the campus well
- Place a high value on teamwork, innovation, and character development
- Strong desire to serve our campus community in developing the next generation of leaders
Responsibilities
- Setting a positive tone and being an example of service, hard work, and creative problem-solving in a way that builds rapport with customers
- Providing direction to the store team and performing the duties of any team members role in their absence
- Understanding the unique specifics of the institution, without compromising our core values of character, relationship, and innovation
- Overseeing the daily operations in textbook sales, gift and merchandise sales, as well as campus mail operations
- Maintaining store stock and appearance through creative displays and merchandising
- Operate and troubleshoot all store-related services, equipment, and programs
- Oversee and assist with processing order, receiving textbooks, and general merchandise
- Communicate with and foster relationships with leadership on campus while also serving students and faculty
- Be the on-campus point of contact for anything related to course materials
- Lead a team in fulfilling hundreds of orders while consistently meeting daily targets during peak seasons
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
