COA-Dare Campus Services Coordinator

College of The Albemarle•COA - Dare, NC

14h•Onsite

About The Position

The COA-Dare Campus Services Coordinator serves as the primary front-of-house representative and central point of contact for the College of the Albemarle’s Dare campus in Manteo, North Carolina. The position provides customer service and administrative support to students, faculty, staff, and the public while helping ensure efficient daily campus operations. It manages front desk operations, supports the Campus Dean, assists people navigating student services, coordinates logistics for campus events, and provides support for basic library services and access to learning resources. The coordinator reports to the Dean, COA-Dare. The position is based primarily at the COA-Dare campus. Salary is commensurate with education and experience. The work environment is a high-visibility, high-interaction front desk with frequent interruptions and task switching. Occasional evening or weekend work may be needed for campus events, and the position involves sitting or standing for prolonged periods.

Requirements

Associate’s degree from a regionally accredited college or university.
Two years of experience in high-level office management operations.
Excellent oral and written communication skills.
Experience dealing with customer relations situations.
Exceptional customer service and organizational skills.
Strong interpersonal communication skills.
Ability to manage multiple priorities in a fast-paced, high-interaction environment.
Knowledge of general college operations, student services, or administrative processes.
Ability to problem-solve, exercise judgment, and work independently.
Proficiency in Microsoft Office and general office systems.
Ability to coordinate logistics and communicate effectively across departments.

Nice To Haves

Experience in a higher education or community college setting.
Experience supporting events, student services, or front desk operations.
Familiarity with student information systems such as Colleague/Datatel.

Responsibilities

Serve as the campus’s first point of contact and provide professional assistance to students, faculty, staff, and the public.
Answer, screen, and direct phone calls and respond to in-person and electronic inquiries.
Provide information about college programs, services, schedules, events, and procedures.
Help students navigate college systems, including registration, portals, schedules, and forms.
Support outreach and communication with prospective and current students in collaboration with Student Success and Enrollment Management and the Communication and Marketing Department.
De-escalate concerns and direct individuals to appropriate departments or personnel.
Provide administrative and clerical support to the Dare Campus Dean, including scheduling, correspondence, and document preparation.
Maintain files, reports, and records related to campus operations and instructional activities.
Assist with preparing instructional materials, reports, and communications.
Coordinate facility-use requests and maintain classroom and space schedules.
Serve as the campus logistics point of contact for events in partnership with the College’s event planner.
Manage event space reservations and coordinate setup requirements, equipment, and services.
Support campus event execution by communicating with internal stakeholders and external partners.
Ensure event readiness, including signage, room setup, and resource availability.
Provide general guidance on admissions, enrollment, financial aid, and student services processes.
Assist with appointment scheduling, form distribution, and general student support functions.
Provide cross-training and support to the learning resource specialist and testing service staff.
Maintain office equipment, supplies, and front desk operations.
Perform data entry, prepare reports, and track information using systems such as Colleague or other college platforms.
Support general campus operations and coordination across departments.
Perform other duties as assigned.