Campus Security Officer I (CSO 1)

Marine Biological Laboratory•Falmouth, MA

7d•Onsite

About The Position

Promotes and maintains campus safety and security while safeguarding students, faculty, employees, visitors, and property. This is an Essential Personnel Category 1 position for emergency response. The officer is expected to be available to prepare for storms, protect facilities during storms, and take initial steps toward restoring normal operations afterward. The role includes patrol and monitoring of campus buildings and grounds, responding to emergencies, supporting other security officers, maintaining communications, investigating and documenting incidents, and helping ensure compliance with campus security policies. The officer must be available to support 24-hour coverage, including rotating shifts, weekends, holidays, and mandatory overtime when necessary. The position requires outdoor work when needed and involves the physical activities and conditions described in the posting. The officer must train and certify on required equipment and procedures, including defensive tactics and handcuffing, within the four-month probationary period. After an observation period of up to six months, the officer may be considered for Less Than Lethal equipment training and promotion to Campus Security Officer II upon successful completion of the training and certification board.

Requirements

High school diploma or GED, or at least one year of industry experience.
At least one year of security, law enforcement, or military experience.
Ability to read labels and follow written instructions.
Ability to work a flexible schedule, including weekends, holidays, and overtime when required.
Must complete a post-offer, pre-employment physical examination and drug test.
May be required to maintain a valid driver’s license with a favorable driving record, depending on assigned work area.
Ability to train and certify on required equipment and procedures, including defensive tactics and handcuffing, within the four-month probationary period.
Ability to perform the physical duties described, including walking, bending, running, standing, climbing stairs, performing CPR, and occasionally lifting up to 40 pounds.
Ability to work outdoors throughout an assigned shift when needed.

Nice To Haves

Comprehension and accurate application of policies and laws.
Written communication skills for accurate documentation and effective communication.
Ability to use relevant equipment, including computers, two-way radios, first aid equipment and kits, motorized conveyance, and access control equipment.
Customer focus, teamwork, creative problem solving, and continuous learning.
Ability to maintain a calm and professional demeanor during emergency and non-emergency situations involving individuals and groups.

Responsibilities

Patrol and monitor buildings and grounds on foot, bicycle, and/or motorized conveyance to prevent incidents and detect criminal or suspicious activity.
Conduct all required mechanical and punch rounds during each shift.
Assist Campus Security Officer II personnel with incidents.
Communicate effectively and respectfully with members of the campus community, students, and faculty.
Respond promptly to emergencies, provide first aid when needed, and alert additional police or emergency personnel as appropriate.
Maintain radio communication with security officers and the desk supervisor to help coordinate emergency plans.
Investigate disturbances and criminal activity, including disorderly behavior, traffic direction, emergency medical assistance, protective escorts, assault, trespassing, parking violations, alcohol incidents, suspicious circumstances, door locking and unlocking, and fire or physical-plant alarms.
Maintain logs and prepare clear, legible, timely incident reports and required accompanying paperwork for the Desk Supervisor.
De-escalate difficult situations by remaining calm, empathetic, and in control; request emergency services and provide support when necessary.
Operate detection and electronic monitoring devices to screen areas and help prevent incidents involving areas or personnel.
Ensure compliance with campus security policies to protect property, interests, and people on campus premises.
Use the MBL Alert/Everbridge system to notify personnel about natural, criminal, or informational circumstances.
Train and certify on required equipment and procedures, including defensive tactics and handcuffing, within the four-month probationary period.
Be available to support 24-hour coverage, including 8-, 10-, or 12-hour shifts, rotating day/evening/night shifts as needed, weekends, holidays, and mandatory overtime when necessary.
Work outside throughout the assigned shift when needed.