Campus Security Assistant Manager

Art Institute of Chicago•Chicago, IL

1d•Onsite

About The Position

The School of the Art Institute of Chicago (SAIC) is seeking a Campus Security Assistant Manager to provide security leadership at residence halls, academic buildings, and events. The role involves developing and maintaining a welcoming and safe environment for students, faculty, and staff. Responsibilities include conducting patrols, responding to incidents, assisting community members, and collaborating with various campus departments such as Residence Life, Student Affairs, and Facilities. This position requires working evenings, weekends, and holidays.

Requirements

Must have at least 1-3 years security experience; preferably in a campus environment.
Must possess superior customer service skills.
Proficiency with two-way radios, backup chargers, or PA systems to receive and relay instructions.
Ability to manage challenging visitors, employees, and situations.
Proven ability to think and make appropriate decisions/judgments on his/her own.
Ability to respond appropriately to emergencies, stressful, and impromptu situations.
Must have strong verbal skills, written skills, and good interpersonal skills.
Excellent public relations and diplomatic skills required.
Must be computer literate and proven knowledgeable in Microsoft Office applications/programs.
Good organizational skills and ability to prioritize work.
Ability to address and resolve conflicts.
Must be physically able to respond to alarms and/or emergencies.
Must be physically able to stand, walk and sit over 2/3 of a shift.
Must be able to climb straight ladders and steeper stairs up to 1/3 of time during a shift.
Ability to perform prolonged standing, walking on ramps, climbing, and walking through narrow passageways.
Must be able to bend to reach controls, to lock/unlock doors, and look under desks.
Must be able to squat and/or kneel to unlock doors and assist patrons and/or employees in an emergency.
Must be able to lift and/or carry an up to 75 pounds as needed on night shift and up to 50 pounds during the day shift.
Must be able to exert 50 -100 lbs. of force occasionally, 25 – 50 lbs. frequently, or up to 10 – 20 lbs. constantly.
Exposure to all climatic conditions when walking between campus buildings.
Seeing, hearing, speaking, and writing clearly to communicate with employees and clients.
Observe and report incidents.
Direct and delegate others.
Maintain current First Aid, CPR, and AED certifications.

Nice To Haves

Associates degree preferred.

Responsibilities

Patrols an assigned residence hall by making rounds on every floor.
Performs health and safety inspections at residence halls.
Assists student/Professional Staff when needed.
Acts as a first-responder during incidents.
Participates in regular fire drills and safety training sessions.
Leads building evacuations at residence halls.
Provides focused security coverage for residence hall events.
Stays informed about residence hall policies and procedures.
Advises residence hall students on procedures with the Chicago Police Department.
Demonstrates familiarity with first aid kits and knowing how to use an Automated External Defibrillator (AED).
Helps facilitate educational programs related to residential safety.
Protects all personnel and physical assets at SAIC.
Utilizes security cameras, alarms, communications, and DAX when necessary.
Prevents misappropriation of SAIC property.
Knows all campus security policies and procedures.
Demonstrates familiarity with emergency procedures and equipment.
Cooperates with outside law enforcement agencies.
Serves as a shift manager in the absence of the Security Manager.
Acts as the supervisor during protection or event details.
Creates incident reports.
Provides immediate medical assistance when needed.
Assists with the initiation of investigations.
Inspects and tests duress buttons.
Assists the security systems integrator with special projects of security function in the activity.
Performs other duties as assigned.
Maintains current First Aid, CPR, and AED certifications.